ManageEngine ServiceDesk Plus

The hub for teamwork is now a hub for your IT, too.

Microsoft Teams, the hub for teamwork, aims to make collaboration easier in organizations by creating a shared workspace where users chat, meet, share files, and access business apps. To enable maximum efficiency of these digital workspaces, it's important that IT and service desk teams are always nearby when issues arise.

The cloud version of ServiceDesk Plus now integrates with Microsoft Teams, leveraging the collaboration app from Microsoft as an additional channel for IT and enterprise support. By bringing a host of service desk capabilities like incident management into Microsoft Teams, ServiceDesk Plus bridges the gap between IT service desk teams and end users.

Microsoft Teams Integration

Incident management just a tab away.

Channeling major incident management.

Handling tickets through chatbots.