In this episode, we'll understand the different facets of an efficient change enablement process. From automating various components to leveraging the visual workflow builder to develop effective and coordinated change workflows, see how ServiceDesk Plus helps in expertly carrying out changes.

In this masterclass, you'll learn about:


Meet the presenter

Steffi is a part of the ITSM User Education team at ServiceDesk Plus. Her focus lies mainly on training users through help documentation and user guides. She also works on developing UI/UX content for ServiceDesk Plus.

She is enthusiastic in learning about ITSM processes and understanding how to expand the scope of ITSM into other branches via integrations.

During leisure time, she loves reading books, painting, and experimenting with graphic design.

Let's support faster, easier, and together