Reduce IT support costs

ServiceDesk Plus pricing starts at 0$
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Powerful plans to supercharge IT support
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TECHNICIAN / NODES
Subscription Period
Monthly Yearly
Language
Multilingual English
  • (Yearly plan includes 10% discount)
STANDARD
IT help desk
$0
free for ever
PROFESSIONAL
IT help desk + asset
Starts from
$20
/ technician
ENTERPRISE
IT help desk + asset + ITIL
Starts from
$40
/ technician
1 tech and 100 nodes

Free

$195 $495
2 tech and 250 nodes $395 $995
5 tech and 500 nodes $995 $2995
10 tech and 500 nodes $1895 $4995
20 tech and 500 nodes
(1000 nodes for enterprise edition)
$3795 $8995
50 tech and 1000 nodes
(2000 nodes for enterprise edition)
$8995 $17995
100 tech and 1000 nodes
(2000 nodes for enterprise edition)
$15995 $24995
200 tech and 1000 nodes
(3000 nodes for enterprise edition)
$19995 $29995
Choose your own plan
Technicians
Nodes
$
$
Available add-ons
  • ADD-ONS
    STANDARD
    IT help desk
    PROFESSIONAL
    IT help desk +
    asset management
    ENTERPRISE
    IT help desk +
    asset management + ITIL
    Project management $ 90 / month $ 90 / month $0
    Live chat $ 6 / technician / month $ 6 / technician / month $ 6 / technician / month
    More
    Questions Before Signing Up?

    What kind of payments do you accept?

    We currently accept payments via Visa, MasterCard, and American Express. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions. For further details, please contact sdp-ondemand-support@manageengine.com. You can also purchase your ServiceDesk Plus On-Demand subscription through a local ManageEngine partner in your region. Please click here for the complete list of partners.

    How do I upgrade from "Free" to one of the paid plans?

    Sign in to the application. Click on the "Subscriptions" link at the top right portion of the GUI to upgrade your plan.

    What do I pay for?

    You pay for the number of administrators and technicians. There is no restriction on the number of IT end users. If you use IT asset management, you pay for the number of nodes managed.

    Whom to contact for sales related questions?

    If you have questions on pricing, please write to sales@manageengine.com.

    Do you store my credit card information?

    We do not store your credit card details. See our privacy policy.

    Can I upgrade or downgrade anytime?

    Yes. We offer a pay-as-you-go service and you can upgrade, downgrade or cancel at any time.

    What is the cost for technical support?

    We do not charge for technical support as it is part of your subscription cost. We offer 24X5 support, except public holidays. You can reach our support through phone and email. Call us toll free on: US : +1 888 720 9500 | Intl: +1 925 924 9500 | +1 800 443 6694 (alternative number) Email us at: sdp-ondemand-support@manageengine.com.

    Where can I view your terms of service and privacy policy?

    You can view the details at terms of service and privacy policy.

  • ADD-ONS

    (Annual subscription)
    STANDARD
    IT help desk
    PROFESSIONAL
    IT help desk +
    asset management
    ENTERPRISE
    IT help desk +
    Asset management + ITIL
    Project management $ 995 $ 995 -
    Change management $ 1995 $ 1995 -
    More

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