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Official Email
Phone
Company
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Edition

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No. of Support Reps
Helpdesk Agents
No. of Business Units
Helpdesk Departments
Multi-Language Pack
Application User Interface display language specific to user-selected language
Yes   No
Do you need Add-Ons?
Yes   No

CTI Integration (Telephony)
      No. of Support Representatives for CTI

Remote Support
      No. of Concurrent Sessions
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