SupportCenter Plus improves the efficiency and productivity of your support system by providing 24/7 mobile access from your iPhone or Android device. Change the way you manage your help desk by working on your requests and conversations from wherever you are.
Keep your help desk close. Stay productive at all times.
- Manage your help desk effectively by creating, assigning, closing, or deleting requests on your phone.
- Keep track of request status and active (online) support representatives.
- Search for requests easily by request ID, user account details, and more.
- Work in your preferred language.
- View and manage the business units added to SupportCenter Plus.
- Connect to SupportCenter Plus from your iPad or tablet using the mobile client.