We recommend users to move to the latest version, Remote Access Plus build #10.0.451
|Migrate from Build 10.0.252 to Build 10.0.451|
|Customers using builds 10.0.252 and above can install this service pack.|
| Upgrade Pack
How to Install | Read Me
You can find your build number at the top right corner of Remote Access Plus web console.
Open services.msc --> Find ManageEngine Remote Access Plus Server --> Stop the service.
If you have installed Remote Access Plus Server on Windows Vista, Windows 7, Windows 2008 Server, Windows 8, or Windows 2012 Server, you should login as a default administrator before running the Update Manager tool.
This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
If you still have troubles in updating Remote Access Plus to the latest build, write to us at firstname.lastname@example.org
You can find the build number at the top right side corner of Remote Access Plus product.