Compare Models Here's a more detailed breakdown of all the services included in both plans to help you decide:
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| Log360 Service Offering | Standard Onboarding | Advanced Onboarding |
|---|---|---|
| Installation |  | |
| Device management | Windows Server - 25, WKS - 100, Supported Syslog Devices - 10 | |
| Application management - IIS, MSSQL, Other Applications | Up to 1 each | Up to 3 each |
| Technician management (role configuration)* | | |
| Log collection filter configuration | Up to 2 filters | |
| Log retention policy settings | | |
| Configuring Windows/Linux-based file monitoring (basic configuration) | 1 in each | |
| Tuning product administrative settings 1. Email and SMS server configuration 2. Configuring log collection failure alerts 3. Log forwarding | | |
| Historic EVT/EVTX file import | | |
| Custom reports and alerts configuration (provided logs are available) | Up to 1 each | Up to 10 in total |
| Reports, alerts, and compliance schedule creation | Up to 1 each | Up to 10 |
| Rule-based correlation setup (based on the feasibility/available logs) | Up to 1 | Up to 5 |
| Compliance-specific reports configuration |  | Up to 1 |
| UEBA: Custom alerts and reports set up* | Up to 2 | Up to 10 |
| Configuring managed servers** | | |
| Log import scheduling | | Up to 5 |
| Dashboard customization | | Up to 5 |
| Security hardening & privacy 1. SSL configuration 2. Configuring TFA 3. GDPR Privacy Configuration 4. CAPTCHA | | |
| Importing historical logs (supported format) | | |
| Database migration (PGSQL to MSSQL) | | |
| Advanced Threat Analytics configuration* | | |
| SOAR workflow configuration | | |
| Log360 search engine management | | |
| Risk score modifications for anomalies based on environment. | | |
| High availability configuration | | |
| Restoration of an available backup | | |
| Incident management configuration | | |
| Data migration (ES/archive) | | |
| Custom log parser rule configuration (subject to scope) | | |
| External threat feed configuration | | |
| Agent deployment (agent-level registry changes will be performed) | | |
| NAT configuration | | |
| Setting up Windows logging | | |
| Server migration | | |
| Expert consultation | | |
| Comprehensive documentation | | |
| User acceptance testing | | |
| Integrated walkthrough | | |
| Signing | | |
| Post-implementation health check | | |
| Supporting new log formats (subject to feasibility) | | |
| Additional custom correlation rules configuration (based on the feasibility/available logs) | | |
| Training (up to 4 participants) | Available as an add-on | |
* - if license is purchased
** - only for distributed editions and MSSPs
Note:- Only purchased sub-components of Log360 will be installed and configured.
- The implementation of the above services are subject to fulfilment of client deliverables outlined in the scope of work (SOW).
