City of Chilliwack accurately monitors its AD users and permissions with ADAudit Plus

Business challenges

• Tracking AD changes:Without an automated auditing system, the IT team struggled to quickly find and track AD changes, making it difficult to identify modifications and security risks.
• Lack of IT visibility: There was a need for better insights into failed login attempts, including the ability to analyze trends and identify the source of repeated failures.

The problem

Before adopting ADAudit Plus, tracking and identifying changes within Active Directory was a major challenge. Jason Robillard, Network Administrator at the City of Chilliwack, explained, “Before implementing ADAudit Plus, it was difficult to find and track changes in Active Directory—looking directly into the logs was time-consuming.”

The lack of an intuitive, real-time monitoring tool made it difficult for the IT team to pinpoint changes to AD permissions, understand who made those changes, and ensure compliance with security policies. Additionally, analyzing failed login attempts was challenging without a clear way to drill down into the sources and frequency of failures.

The solution

The City of Chilliwack deployed ManageEngine ADAudit Plus, which provided real-time tracking and reporting on AD changes, failed login attempts, and security modifications.

ADAudit Plus enabled the IT team to instantly view who made changes to Active Directory permissions, what modifications were made, and when they occurred. “ADAudit Plus shows who changed AD permissions, what those changes were, and when they were made,” Robillard noted.

The customizable reports and dashboards provided clear, easy-to-read insights into the AD environment. The IT team now receives detailed reports without manually searching through logs, significantly improving efficiency. “The reports work well—they provide an easy-to-read view of what’s going on in Active Directory,” Robillard added.

ADAudit Plus' logon activity reports proved especially valuable for the IT team at Chilliwack, allowing the team to track authentication failures over time and identify their root causes.

With an 8/10 rating for overall experience and a 9/10 recommendation score, the City of Chilliwack highly recommends ADAudit Plus for organizations looking to improve Active Directory auditing and user monitoring. Robillard concluded, “ADAudit Plus as an AD auditing solution is great. The single pane of glass provides an easy-to-view experience.”

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.