Inter IKEA Group utilizes ADAudit Plus to monitor its complex AD environment

Business challenges

• Complex AD directory management: Inter IKEA Group struggled to maintain visibility into its large Active Directory environment, compounded by numerous dependent systems.
• Simplified troubleshooting for non-technical users: The organization needed a user-friendly solution to address common user management issues with immediate time-to-value

The problem

Being a large-scale organization with a vast global footprint and intricate Active Directory infrastructure, Inter IKEA Group faced significant challenges in tracking changes and troubleshooting issues, According to Payam Alm, the Identity and Access Management lead. Furthermore, Alm noted that the non-technical members within his team found traditional SIEM systems challenging to use, making it difficult to resolve user management issues promptly. This lack of visibility and user-friendly tools hindered the organization’s ability to manage its AD with optimal efficiency.

The solution

ADAudit Plus delivered a comprehensive and intuitive solution that addressed IKEA's Active Directory management needs. By providing a centralized console, the tool simplified AD change monitoring, with Alm noting that "[ADAudit Plus'] console allows our resources to find and keep track of AD in a better way than we managed to in the past." With ADAudit Plus' expansive reporting capabilities at Inter IKEA Group's disposal, Alm's team was able to easily establish a trail of the changes made within the organization's AD environment.

Alm mentioned that ADAudit Plus’ user monitoring capabilities also ensured that Inter IKEA Group's IT team was able to accurately gain visibility over critical actions, such as when a user moves an account to a particular group/OU in their AD environment.

Alm also praised ADAudit Plus’ support team for their prompt and flexible assistance. Calling the technical assistance as "One of the most positive aspects' of his experience with the solution, he added, "The support is quick, helpful and flexible for our specific needs."

Overall, ADAudit Plus has become an indispensable tool for Inter IKEA Group, enhancing visibility, improving processes, and enabling better directory management practices.

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.