IT Hero Turkey streamlines IT operations with ADAudit Plus

About IT Hero Turkey

IT Hero Turkey is an IT solutions provider headquartered in Istanbul, Turkey. Since 2016, IT Hero Turkey has offered comprehensive services to businesses across various industries, specializing in ITOM, ITSM, customer experience management (CEM), digital transformation (DX), project management consulting, endpoint management, integration platform, and robotic process automation (RPA) solutions.

In addition to offering digital service and operations management, IT Hero Turkey develops end-to-end solutions with its RPA solution, Autom Mate. With a focus on delivering efficient and secure IT operations, IT Hero Turkey strives to meet its clients' technology needs.

Company

IT Hero Turkey

Industry

IT

Location

Turkey

Employees

100+

Business challenges

  • Permission viewing and change tracking
  • Reporting on AD changes
  • User monitoring and behavior analytics

IT Hero Turkey faced challenges in efficiently monitoring and tracking changes made to Active Directory (AD) permissions, hindering its ability to maintain a secure environment. Manual reporting of every change in AD was cumbersome, and when it came to user monitoring, the manual processes were time consuming and complex.

The organization required a solution that could provide instant and automated reports on AD changes, ensuring transparency and compliance with industry standards. The company also required a tool that could assist in analyzing user behavior and identifying any suspicious or abnormal activities while offering reliable and responsive support to address any technical issues or concerns.

The Problem

Before implementing ADAudit Plus, IT Hero Turkey struggled with efficiently monitoring and tracking AD changes, which posed security risks and hindered its ability to meet compliance requirements. Additionally, the company lacked comprehensive and automated reports, limiting its ability to proactively detect and address potential security threats.

The outcome

After implementing ADAudit Plus, IT Hero Turkey experienced significant improvements in its IT operations and security posture. The solution streamlined the process of viewing permissions and tracking changes, enabling the company to easily maintain a secure AD environment. The instant reporting feature in ADAudit Plus proved highly effective, providing automated reports on AD changes, which enhanced transparency and compliance. The user monitoring capabilities allowed for efficient analysis of user behavior, and user behavior analytics (UBA) enabled the identification and mitigation of potential security risks. Furthermore, the organization appreciated the fast and reliable support provided by the ADAudit Plus team, who ensured prompt assistance and resolution of any concerns.

Yusuf Yesildag, a support technician from IT Hero Turkey, highlighted his positive experience. "I can find fast connections and solutions in ADAudit Plus," he said. Overall, the team at IT Hero Turkey rated its experience with ADAudit Plus as excellent, with a rating of 10 out of 10. The team expressed a high likelihood of recommending ADAudit Plus, citing the solution's future potential to expand beyond user auditing and encompass performance analysis capabilities.

Customer feedback

Rating for overall experience: 10 out of 10

Likelihood to recommend ADAudit Plus: 8 out of 10

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.

Similar case studies

 

Take control of your identity and access management with AD360

Discover how AD360 helps your organization manage, secure, and govern identities across your entire IT environment from a single, unified console

Get your copy now!

Fill in the details below and get instant access to the case study.

  •  
  •  
  • By clicking " Submit now", you agree to processing of personal data according to the Privacy Policy.
Email Download Link