Service Packs and Hotfixes

Note: If you are new to Endpoint Central MSP, download the complete EXE. there is no need to download Service Pack/Hotfix separately.

We recommend users to move to the latest version of Endpoint Central MSP - Build - (Learn what's new!).

The SHA256 checksum hash value is -

Update Path Finder

Service Pack path to the latest version

How can I find build number?

If your build number isUpgrade to Build NumberSHA256 Checksum hash value
10.0.0 to 10.0.716Download and upgrade to 10.1.2119.10.22e1e842bb2f0ba37cf42f5463b964ab13d5097a8c6c68355ab421bf4f709b3b
10.1.2119.01 to 11.1.2246.01Download and upgrade to 11.2.2300.27.11f6e202eca9d6412b47d16f8763b4a883aee0d00d629682bf56706e9d22a3e1
11.2.2300.01 to 11.2.2350.01Download and upgrade to -.-
11.3.2400.01 to -Download and upgrade to -.-

Important Note

To prevent your antivirus from scanning, add the following to your Antivirus' exclusion list:
- Endpoint Central MSP installation directory
- Endpoint Central MSP Directory folder in which DC database is running.

Instructions to Apply Service Packs & Hot Fixes

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Endpoint Central MSP's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup

Note: In the Failover setup, the ppm should be applied to upgrade the primary server alone. The secondary server will be automatically upgraded to the same ppm.

Stop the Endpoint Central MSP secondary server.
Open services.msc --> Find ManageEngine Endpoint Central MSP Server --> Stop the service.
Once the secondary server is stopped, navigate to /bin of the secondary server and execute the "SecondaryServerPPMHandler.bat" file. If the server version is below 10.1.2137.03 then skip this step and proceed further.
Stop the Endpoint Central MSP primary server.

Open services.msc --> Find ManageEngine Endpoint Central MSP Server --> Stop the service.

Execute the UpdateManager.bat file present in the <Endpoint Central MSP_home>/bin directory in the primary server.
If you have installed Endpoint Central MSP Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.
Click "Browse" and select the.ppm file that you have downloaded and install the file.
This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
Close and exit the Update Manager tool.
Start the Endpoint Central MSP primary server.
After the primary server has started completely, start the Endpoint Central MSP secondary server.

How do I find out my build number?

Log in to the Endpoint Central MSP web client and navigate to the top right corner where Build version will be listed.
Also, you can find the build version in Support tab -> General Details -> Product Information -> Build Version.

This is the build number of the currently installed Endpoint Central MSP.

Need help?

If you still have troubles in updating Endpoint Central MSP to the latest build write to us at msp-desktopcentral-support@manageengine.com

Service Packs

Service Packs and Hotfixes

Update Path Finder

Service Pack apply order for 70101

You are in the latest build!

Important Note

Instructions to Apply Service Packs & Hot Fixes

How do I find out my build number?

Need help?

How do I find out my build number?

Need help?

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