BMI Imaging Systems boosts compliance readiness with Log360
About the organization
BMI Imaging Systems is a leading provider of digital conversion solutions, specializing in converting physical documents and microfilm into digital formats to streamline business operations and ensure compliance. The organization focuses on deliver high-quality, secure, and efficient digitization services for businesses across multiple sectors.
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Organization
BMI Imaging Systems -
Country
United States -
Industry
IT services and IT consulting
Business requirements
BMI Imaging Systems was using a legacy on-premises SIEM solution that reached its end of life. Given the organization’s high log volume and infrastructure preferences, BMI needed a replacement SIEM that could be deployed on-premises.
Beyond deployment architecture, the team required a solution that would help them meet internal and external compliance demands and offer robust support for security audits. The new SIEM needed to go beyond traditional rule-based detection and include behavior analytics and advanced alerting capabilities.
The solution: ManageEngine Log360
After evaluating various SIEM options, ManageEngine Log360 stood out as one of the few solutions that matched BMI's infrastructure preferences and threat detection needs. The company chose Log360 primarily for its on-premises capability, user and entity behavior analytics (UEBA), and advanced detection mechanisms.
The team appreciated Log360's ability to go beyond traditional definition-based detection by offering pattern recognition and MITRE ATT&CK® framework mapping. Richard Gee, systems engineer at BMI, who had previous experience with open-source platforms like OSSIM, noted that while such tools were serviceable, they lacked the level of sophistication BMI was seeking.
"What I liked about Log360 is [the] MITRE ATT&CK framework analysis and pattern recognition."
Deployment experience and support
BMI deployed a test instance of Log360 before moving to production. The team found the online documentation to be incredibly helpful, allowing them to understand the platform and its components better.
Installation and agent deployment were straightforward, with Log360’s automation features significantly simplifying the process. The solution's agents could be easily pushed out, ensuring a smooth setup.
Solutions Expert Afshaan Ahmed played a critical role in tailoring the deployment to meet BMI's log volume requirements. His expertise in troubleshooting and recommending effective solutions ensured a smooth and successful integration.
Outcomes and improvements
Although BMI is still in the integration phase, the organization is already seeing improvements in visibility, compliance reporting, and alerting. The user interface and graphics have helped the team gain better insight into BMI's security posture. Alerting is more intuitive, and the platform feels more modern and mature compared to previous tools used.
"The graphics and notifications have already helped [with] more insights than we had in the past."
About OnboardPro
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs.
About Log360
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, an analytical Incident Workbench, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
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