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Security Advisory

CVE-2022-28810 - ManageEngine ADSelfService Plus

Vulnerability details
Severity High
CVE ID CVE-2022-28810
Affected software versions Builds 6121 and below
Fixed version Build 6122
Fixed on April 9, 2022


CVE-2022-28810 refers to a security vulnerability reported in ManageEngine ADSelfService Plus that could lead to remote command execution when administrators enabled custom scripts for password sync with required providers, and set the passwords to be sent as arguments during the sync process. When performing a password change or reset, an authenticated end-user could exploit this vulnerability by entering a CMD command in the password field, and have it run remotely on the machine the ADSelfService Plus server is installed in.

We have now released ADSelfService Plus build 6122 with the following updates to fix this issue:

  • Only VBScript and PowerShell files are allowed for custom script.
  • All the script will now be stored strictly in the <Installation Directory> /Scripts folder.
  • Newly set passwords are encoded and sent to the script as parameters.
  • Passwords are sent as string literals instead of arguments to avoid unauthorized execution of commands.


An authenticated end-user can execute remote codes on the machine where ADSelfService Plus is installed.

Steps to upgrade

Update your ADSelfService Plus instance to 6122 using the service pack.


After upgrading to build 6122, follow these guidelines, for better security when using custom scripts.


This issue was reported by Hernan Diaz, Andrew Iwamaye, Dan Kelly, and Jake Baines of Rapid7 via our Zoho Bug Bounty program.

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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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