VoIP monitor

The VoIP monitoring tool brings together VoIP Quality of Service monitoring using Cisco IP SLA technology and granular network traffic analysis from the Netflow add-on to give you a complete end-to-end VoIP infrastructure monitoring. OpManager’s Voice over IP tools helps you:

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Learn more about OpManager's features & functions

The new VoIP management addition to OpManager provides a clean, centralized monitoring center for your VoIP network. Being able to always view the top call statistics allows you to quickly identify any possible issues. Another key feature is the report section where historical data can be used to view trends in performance.
- Nichole K. Boscia,
Senior Network Engineer, NASA’s Advanced Supercomputing Division.

VoIP monitoring using Cisco IP SLA

Proactive VoIP performance monitoring

VoIP monitoring solution seamlessly integrates with OpManager to proactively monitor and report on WAN infrastructure’s capacity to handle VoIP calls. Using Cisco IP Service Level Agreements (SLAs), OpManager simplifies VoIP Monitoring and continuously measures critical Quality of Service (QoS) parameters of VoIP services to provide insights on VoIP network performance. VoIP quality metrics measured include packet loss, delay, jitter, the Mean Opinion Score (MOS) and Round Trip Time (RTT).

VoIP Monitoring - ManageEngine OpManager

Monitor VoIP quality across WAN infrastructure

Since the cloud is the communication medium, a VoIP calling endpoint never gets a dedicated end–to–end line unlike traditional circuit–switched networks. This can bring nightmares to network personnel who maintain VoIP call quality. They need continuous network health status of not just their own corporate WAN, but also that outside WAN precinct, through to ISP network(s). By virtue of the Cisco IPSLA technology present in a wide number of network devices, VoIP monitor software provides in–depth QoS visibility over call paths within WAN and also for calls between corporate users and other users in ISP networks.

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Easily troubleshoot poor VoIP performance

Does huge packet loss happen during high bandwidth usage hours? Which user or which type of traffic consumed most bandwidth? OpManager’s VoIP monitoring software has in-depth NetFlow traffic reports placed alongside VoIP QoS trend graphs to help in quickly troubleshooting VoIP performance problems.

VoIP Monitoring Software - ManageEngine OpManager

 

Report on Source and Destination performance

The originator of a call could be within the corporate WAN and the called party could be located outside in the ISP network, or vice versa. VoIP management software provides Source-to-Destination and Destination-to-Source statistics on packet loss monitoring metrics, delay and jitter values. You can now easily find out which side of the call faced poor VoIP quality and why. Let OpManager take care of your networks' VoIP performance monitoring.

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Get extensive VoIP performance reports

Reports for call traffic that happened days⁄months ago together with interface error & utilization reports help in trending, analysis & capacity planning of network resources. An immediate dashboard view of Top 10 call path reports by MOS, Packet Loss, Jitter, Latency, Maximum SLA violation and Maximum RTT ensures that you are in the know of likely problem areas. With 100+ reports readily available, OpManager is one of the best VoIP monitoring tool available in the market. The reports include:

  • Detailed reports on errors, utilization, SLA violations, and the performance of the top 10 call paths.
  • Historic reports on jitter, latency, mean operation score (MoS), and round-trip time (RTT).
  • Real-time reports on threshold violation, maximum RTT, and availability.
  • Custom report generation on various metrics concerning performance and quality.

 

 

 VoIP Infrastructure Monitoring - ManageEngine OpManager

Automatically configure Cisco IPSLA for VoIP monitoring

OpManager’s VoIP monitor automatically enables Cisco IP SLA in selected source routers. A VoIP template allows you to easily simulate different traffic loads so as to analyze VoIP service performance over varying VoIP traffic loads. All the threshold limit settings for alerts and alarms are also customizable for effective Cisco VoIP performance monitoring.

FAQ

What does a VoIP monitoring software do?

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Customer reviews

OpManager
OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
OpManager
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
OpManager
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
OpManager
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
OpManager
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"
 
 

Case Studies - OpManager

OpManager

Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Bonita

Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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