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Crystal Clinic Orthopaedic Center, a physician-owned hospital in Ohio, faced challenges in managing the user life cycle as the organization grew. To address this, it made use of ManageEngine's OnboardPro service to implement ADManager Plus.
The OnboardPro team helped set up the solution quickly and aligned it with the hospital's needs. With ADManager Plus in place, Crystal Clinic was able to automate user management, reduce manual work, and improve security. The transition was smooth, and the tool now plays an important role in making the hospital's IT operations more efficient.
Crystal Clinic was established in 1989 and is headquartered in Ohio. It is a nationally recognized orthopedic specialty hospital with a team of board-certified surgeons.
The organization performs over 15,500 surgeries annually across its 16 locations in Northeast Ohio. Crystal Clinic's commitment to higher surgical volumes and specialized care enhances patients' outcomes and quality of life.
Crystal Clinic Orthopaedic Center
Healthcare
Ohio, United States
500—1,000
Dennis Somogyi, information security officer at Crystal Clinic, faced significant challenges in managing user onboarding and offboarding as the organization expanded. The growing workforce led to an increase in the number of departments and job roles, adding to the administrative workload.
This made it difficult for Somogyi's team to create and manage role-based templates, resulting in inconsistencies and delays in user provisioning and deprovisioning. To address these issues, the team was looking for a solution that could automate the onboarding and offboarding of Active Directory (AD) users and simplify the entire process.
While searching for a solution to overcome its AD challenges, Somogyi's team evaluated ADManager Plus. Since it was already using ADAudit Plus, DataSecurity Plus, and Endpoint Central and was familiar with the other ManageEngine solutions, the team adopted ADManager Plus to enhance automation and streamline user management across the IT environment.
Using ADManager Plus, Crystal Clinic streamlined AD user creation through role-based templates, enabling administrators to manage and create accounts with just a single click. This saved hours of work and eliminated manual errors.
To get the most out of ADManager Plus, Crystal Clinic turned to OnboardPro, ManageEngine's implementation service. Somogyi and his team were impressed by the ease of the process.
Dennis Somogyi, information security officer, Crystal Clinic
Somogyi applauded ManageEngine's OnboardPro service for its efficiency and support. With the help of the implementation team, the solution was customized to fit Crystal Clinic's exact needs, ensuring a seamless transition. Today, ADManager Plus plays a crucial role in the hospital's infrastructure, helping it maintain control, boost productivity, and support continued growth.
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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