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Manual, inconsistent user life cycle management created major operational hurdles for OmniMax International. The HR team relied on spreadsheets and long email threads to communicate employee updates from UKG Pro, and the IT team followed a lengthy checklist to create, modify, or disable user accounts in Active Directory (AD).
These disconnected processes often caused delays, duplicate accounts, and data mismatches. As the workforce expanded, maintaining compliance and ensuring timely, accurate access control became increasingly difficult for both teams.
OmniMax International
Manufacturing
United States and Canada
1,001-5,000 employees
By integrating UKG Pro with ADManager Plus, OmniMax transformed its entire user life cycle into a fully automated process. Employee information now flows directly from the HR system into AD, ensuring accurate, real-time account provisioning and prompt removal of access when employees leave.
This automation eliminated manual errors, reduced turnaround time, and improved coordination between the HR team and the IT team. With consistent data, full audit trails, and stronger compliance, OmniMax now operates with a faster, more secure, more reliable identity management framework.
OmniMax manufactures roof drainage and accessory products in aluminum, steel, copper, and vinyl. The company distributes a broad portfolio of branded solutions through distributors, contractors, and home centers across North America and international markets. Backed by decades of manufacturing experience, OmniMax focuses on product quality, dependable distribution, and responsive customer service.
As the business expanded, the company needed a dependable way to keep HR and IT systems aligned so that operations could remain secure and efficient.
The HR team recorded employee data in UKG Pro, but many updates reached the IT team only through exported spreadsheets and long email threads.
The IT team then had to translate that information into AD actions by following a detailed checklist and running PowerShell scripts.
Inconsistent job titles, department names, and employee identifiers often resulted in reporting errors and duplicate accounts. These issues slowed onboarding, delayed role changes, and sometimes left terminated employees with lingering access.OmniMax needed an automated, auditable bridge between UKG Pro and AD to remove manual steps and maintain real-time identity accuracy.
OmniMax implemented ADManager Plus and engaged ManageEngine's Implementation team to design a comprehensive integration with UKG Pro that matched the company's multi-entity structure and compliance requirements. The main goals were to ensure HR events translated into standardized AD attributes, fix data quality issues such as duplicates, and automate onboarding, role changes, temporary leaves of absence, and terminations.
Harish, technical consultant at ManageEngine, led the implementation and worked closely with OmniMax's IT team to map fields, configure business rules, and create custom workflows, including delayed provisioning until after I-9 verification.
ADManager Plus now synchronizes with UKG Pro, applies validated templates to new and updated records, and executes provisioning and deprovisioning tasks automatically. The integration manages group memberships and license assignments and ensures that termination events trigger immediate account disablement and license removal.
When asked to rate the experience, White gave it a 10 and called the result "fantastic." He praised the clear communication and technical expertise the Implementation team brought to the project and said the solution freed the IT team to focus on higher-value initiatives.
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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