Happiest Minds Technologies—which positions itself as a "Born Digital. Born Agile" IT company—focuses on helping businesses with their digital transformation journey. It offers a range of services designed to help companies become more efficient, customer-centric, and data-driven. The company helps business across various industries like banking, financial services, and insurance (BFSI), EdTech, healthcare, manufacturing, and media and entertainment.
Watch as Happiest Minds' head of innovations and solutions, Sujith M R, delivery director for the digital operations center, Bhuvankumar V, and project manager, Shalini Nair, share their experience of leveraging ServiceDesk Plus and other ManageEngine solutions to streamline IT operations and accelerate service delivery.
-
What makes it [ServiceDesk Plus Cloud] more special over here is, it is like giving a complete platform to us—a ready-made package suite. It has got extensive capability on automation, business rules, custom functions, custom triggers, [Critical ITSM] modules—everything as such, plus you have Zia Insights enabled in ServiceDesk Plus Cloud as well.
—Sujith M R, head of innovations and solutions, Happiest Minds Technologies