Automate actions across 100+ apps, with zero coding effort

Quickly integrate with 100+ external apps and carry out prebuilt actions across them—from adding users in Microsoft Entra ID to updating DNS records in CloudFlare—all without writing a single line of code.

Zero coding app automation

Chain actions, carry over context: Make your workflows context-aware by bundling actions

With Action Sequence, stitch Zoho Flow actions and custom functions into a single sequence where each step feeds the next. For example, add a user in Microsoft Entra ID, then instantly place them in the right group without gaps or manual handoffs. Context flows seamlessly across actions and apps, so every workflow runs smarter, faster, and tailored to your environment.

Chain actions context aware workflows

Enrich processes, orchestrate at scale: Power up ITSM workflows in ServiceDesk Plus with Zoho Flow

Harness ServiceDesk Plus as a hub for enterprise-wide automation. Simply drag and drop Zoho Flow actions and Action Sequences on a visual canvas to connect and automate processes across third-party apps within your ITSM workflows. Kick off contextual automations in external apps when specific conditions are met in ServiceDesk Plus using Triggers.

Expand the integration portfolio of ServiceDesk Plus on-premises with Zoho Flow

Use the Zoho Flow agent to integrate the on-premises version of ServiceDesk Plus with multiple SaaS applications. Build precise workflow automations by dragging and dropping prebuilt actions on Zoho Flow’s visual builder. Automatically trigger event-driven and periodic actions across connected applications.

Zoho Flow ServiceDesk Plus integration

How can you scale automations across external apps smarter and faster?

Whether you’re starting small or orchestrating at enterprise scale, explore how the Zoho Flow-ServiceDesk Plus integration can boost efficiency and drive impact. Here's the case of employee onboarding:

Starting small
Scaling up
Orchestrating across the enterprise

Automatically add users to Microsoft Entra ID the moment an onboarding request is created in ServiceDesk Plus.

Talk to our experts about ServiceDesk Plus

To learn more about how Ask Zia can enhance employee productivity and bring AI to the heart of your service desk, reach out to our product experts today.

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