Success Stories
"We evaluated ADManager Plus along with several other Active Directory Management and
Reporting software. After using it really made life easy for administrators. It is very understandable and fast to learn." -Bogdan Campeanu, Network Engineer» More Success Stories
"Just about the best piece of security software that would put a smile on any
security administrator."
Jacinto Godinho Administrator: Quality Assurance and IT Security Al-Ahli Bank
About Al-Ahil Bank
Al-Ahli Bank is a leading bank in Kuwait (Middle
East), with an employee strength of around 700.
The bank is involved in lending capital to retail and
commercial organizations to a great extent. With
around 18 branches in Kuwait and UAE, Al-Ahli
Bank specializes in retail banking with the
deployment of modern methods to serve all its customers.
Business Challenge
Al-Ahli Bank's administrators faced several challenges in handling all its
user accounts from a central location. Its employees were scattered across
various branches, with many of them always on the move. With them being
mobile, deciding the exact account activity status for an employee over a
period of time, was a difficult task for an administrator. Instances where a
few employees had on-site assignments for unplanned lengths of time also
prevailed. Accounts of such employees as well other unused accounts
being left dormant, inflicted opportunities for other employees and malicious
intruders to access them, subsequently compromising the Bank's network security.
Jacinto Godinho, Administrator, Quality Assurance and IT Security Al-Ahli
Bank proactively decided that he had to address all threats possible due
inactive user accounts in his domain and was determined to eliminate the
cause. For this he needed to ascertain users who are inactive for a
considerable period of time and proactively disable them as and when
deemed necessary. He was also aware that most disabled accounts will
need reactivation and hence required a simple but efficient process. And
these were challenges he had to overcome to meet his goals.
Solution
It is quite essential that complete privacy and security is attached to
every employee's login account, and only valid accounts are
prevalent. In order to ensure this, it becomes imperative that the
administrator scans the Active Directory for inactive user accounts
and disables or deletes them. An efficient mechanism to identify
and report on inactive user accounts becomes important, as there
is a chance that these accounts could turn out to be a source of
threat when exposed inadvertently or otherwise. Al-Ahli bank was
in need of a flexible security solution which extracts most relevant
information on user accounts, easily accessible from anywhere in the domain and was reliable.
ADManager Plus Advantage
Jacinto Godinho: Administrator, Quality Assurance and IT
Security on evaluating several other software narrowed down
ADManager Plus - web based active directory management
solution - which allowed him to access accounts from anywhere in
the domain. He was able to scan the entire Active Directory for
inactive users for specified number of days and view the results in
the form of a comprehensive report on a friendly and manageable
user interface. He had the provision to delegate roles to help desk
technicians to delete, disable or enable user accounts with the
help of these scanned reports. Also the ease of use to both
disable inactive users and enable them by choosing specific users
from the report as and when required, provided complete flexibility
to him in managing his user accounts. ManageEngine
ADManager Plus benefits were compulsive and it became the
software of his choice.
Result
ADManager Plus greatly helped reduce the problems
associated with inactive user accounts. The software reduced
the burden administrators faced, to access the Active Directory
through error prone scripts. Today Al-Ahli bank enjoys complete
security of logins of all its domain users and is secured from any
malicious attacks on dormant accounts. The administrators are
completely aware of all network resources available in their
domains and are always in control of their Active Directory
environment just with the click of a mouse. ADManager Plus was
the right solution at the right time for Al-Ahli Bank. The Software
not only met security and compliance requirements, but also
brought a huge difference to the security of users who logged in to the domain.
An IT Manager needs to see an overall picture of all Active Directory users and objects to take business and mission critical decisions. ADManager Plus provides IT Managers with an at-a-glance dashboard view of the reports on all users, groups, objects and more, to assist in making informed decisions.
The role of an IT Administrator is to manage all network resources, for which up-to-date information on all users, objects, groups along with knowledge of account status of users, is required. The administrator has to perform management tasks like user creation, password resets, unlock user accounts, delete users, enable or disable users, move user home folders and more. ADManager Plus helps IT Administrators in creating and modifying users and objects in "bulk", using a CSV file and Templates. It also provides the facility to generate reports on specific attributes on Active Directory and perform management functions from these Reports.
Helpdesks techs are loaded with routine management tasks "delegated" to them by the administrator which involve password resets, account unlocks, user creation and other management functions. ADManager Plus provides the administrator with privileges to delegate specific roles to help desk technicians and restricted to one or more Organizational Units. Helpdesk techicians can manage users that have been delegated to them from ADManager Plus web console easily even with little knowledge of command lines and scripts.
ADManager Plus allows end users to self-update their own personal information in Active Directory in real time. This helps in keeping information in the Active Directory current and up-to-date and reduces the help desk burden to a great extent. With an ADSearch feature, ADManager Plus acts as a web-based telephone index.
IT Auditors are more interested to know the compliance status of an organization, for which they require information on audit status of users. ADManager Plus supports the IT Auditors with reports which are useful in achieving Sarbanes-Oxley and other regulatory compliance, pertaining to Active Directory management.