Case Study - Managed Service Provider
e-know.net embraces ADManager Plus; refines its customer billing routine
"ADManager Plus ensures that we accurately bill our clients each month."
- Nigel Redwood,e-know.net
e-know.net is a managed service provider and delivers hosted Citrix solutions. The company caters over 260 companies across 20 countries worldwide.
The billing process was turning into a major headache for the company.
- With almost 6500 users, the accuracy of customer billing was crucial for e-know.
- Itemized bills for individual customers was a mandatory requirement.
- The company also wanted to send well formatted reports to its customers.
e-know.net concluded upon ADManager Plus as a technical solution that caters to all their reporting needs. The solution offered:
- Elaborate and accurate reports on all User accounts.
- Customized/Itemized reporting.
- Ability to export in various file formats like CSV, PDF, HTML, EXCEL, etc.
ADManager Plus has been able to satisfy all of e-know's reporting requirements. The company is now capable of exposing both high level and granular billing details to its clients. And all this without taking a deviation from accuracy. e-know seems to be really enjoying the ADManager Plus Reporting Magic.
"We now supply our customers exported reports, so that they fully understand how they utilize our services." - Nigel Redwood
|Make your everyday Active Directory management tasks easy and light with ADManager Plus's AD Management features. Create, modify and delete users in a few clicks!
||Manage your Active Directory Security Groups. Create, Delete and Modify Groups...all in a few clicks. Configure Exchange attributes of AD Groups and effect bulk group changes to your AD security groups.
|Monitor logon activities of Active Directory users on your AD environment. Filter out Inactive Users. Reporting on hourly level. Generate reports for true last logon time & recently logged on users.
||Unload some of your workload without losing your hold. Secure & non-invasive helpdesk delegation and management from ADManager Plus! Delegate powers for technician on specific tasks in specific OUs.
|Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.
||A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.
"We evaluated ADManager Plus along with several other Active Directory Management and Reporting software. After using it really made life easy for administrators. It is very understandable and fast to learn, I didn't even read the manual."
Bogdan Campeanu, Network Engineer