Case Study

Case Study - Education

Decentralization and Delegation Made Easy for GPISD through ADManager Plus

helpdesk-delegation
"We were able to delegate services to the campus people directly supporting our customers. They are able to quickly resolve the majority of basic user accounts issues."
- Jason Bowerman, Director of Technology Support, Grand Prairie ISD, Texas.

Customer : Grand Prairie Independent School District
Industry : Education (Governing Body)
Location : Texas, USA

The Crisis:

With over 27000 students and 3500 staff, the GPISD was a massive organization that handled colossal amounts of sensitive data. The sheer magnitude of these numbers made AD administration an unsurmountable task to the admin. This demanded a controlled decentralization of powers over the Active Directory,without getting alienated from the delegated authority. The para-government organization was looking for an Active Directory manager that will assist in:

  • Delegating authority to campus mentors to change passwords.
  • Enable lab staff to create and manage accounts within the lab.
  • Create user account in bulk by importing a .CSV file comprising names and relevant account information.

The Solution:

ADManager Plus had all the credentials and the features that were needed to catch the eyes of the campus mentors in GPISD. With features to delegate helpdesk authority for resetting passwords and most importantly, bulk user management and affordable pricing have made ADManager Plus, a choice beyond question for GPISD.

Working together:

GPISD, with the plethora of data it handles, the number of schools and consequently, the number of staff and students, had to effect bulk modifications in the AD, such creating a sea of student accounts in Active Directory during every academic intake, just with an import of student data.

In addition to that, the delegation of helpdesk authority empowered the campus mentors to reset passwords in a non-invasive way. The same feature also enabled the lab staff to create users for the specific labs they deal with.

Above all this, the ease of installation and deployment, and the ease on the budget were also contributing to the appeal.

In short, ADManager Plus helped GPISD frame a constitution for their Active Directory that clearly defined the powers and privileges given to each technician and administrator.

About GPISD:

GPISD is a Kindergarten-to-12th grade Independent School District for the Grand Prairie region in the state of Texas. The School District has around 27000 students and 3500 staff and is committed to maximizing student achievements in the region. GPISD governs 39 campuses, including 25 elementary schools, seven middle schools, two ninth-grade centers, three high schools and two alternative education schools.

About ADManager Plus

ADManager Plus is enterprise-wide Active Directory management software with out-of-the-box reporting user-management features.

With an interface that allows ease of access, and simplicity of reports, ADManager Plus presents itself as an IT Manager's magic-wand when it comes to Active Directory management. Plus, the reports are oxymoronic - exhaustive in data intensity, yet simple to comprehend.

Feast on the Features...

ADManager Plus is armed to the teeth for any Active Directory management task. With this tool, you can:

  • Manage AD objects in bulk by using the CSV import/export feature.
  • Generate about 150 different kinds of reports on Active Directory users and other objects, and schedule them to run periodically.
  • Effectively manage Active Directory groups and OUs.
  • Delegate Active Directory tasks and authority for technicians.
  • Synchronize with Microsoft Exchange to create mailboxes.

Think out any other feature of an AD Manager and it's bound to be in here... :-)

Mission Accomplished:

ADManager Plus and GPISD formed a perfect rack-and-pinion combination and it kept the wheels of progression heading in the right direction. With all the features looking like they were tailor-made to suit GPISD's requirements, ADManager Plus will continue to be a prized asset for their information and infrastructure management.

Other features

Active Directory Management

Make your everyday Active Directory management tasks easy and light with ADManager Plus's AD Management features. Create, modify and delete users in a few clicks!

Active Directory Reports

A catalog of almost every report that you will need from your Active Directory! Comprehensive and Reliable reporting. Schedule reports to run periodically. Manage your AD right from within the reports.

Active Directory Workflow

A mini Active Directory ticket-management and compliance toolkit right within ADManager Plus! Define a rigid yet flexible constitution for every task in your AD. Tighten the reins of your AD Security.

Microsoft Exchange Management

Create and manage Exchange mailboxes and configure mailbox rights using ADManager Plus's Exchange Management system. Now with support for Microsoft Exchange 2010!!

Active Directory Cleanup

Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.

Active Directory Automation

A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.