ADManager Plus

Active Directory Management & Reporting

ADManager Download ADManager Features
  • Active Directory Management
    Active Directory Management Active Directory Management Active Directory Management Active Directory ManagementActive Directory Management
  • Active Directory Reporting
    Active Directory Reporting Windows Active Directory Password Report Windows NTFS Reports Windows Active Directory Account Status Reports
  • Bulk User Management
    Active Directory Bulk User Management Windows Active Directory Password Reset Template Based User Creation Active Directory Bulk User Creation
  • Active Directory Delegation
    Active Directory Delegation Active Directory Templates for Help-Desk Active Directory Multi Domain ManagementActive Directory Multi Domain Management OU Based Help-Desk Delegation
  • Active Directory Compliance
    Active Directory Compliance Active Directory Reports for SOX Compliance Active Directory Reports for HIPAA Compliance Active Directory Reports for PCI Compliance
  • Exchange Management
    Active Directory Exchange Bulk Mailbox Creation in Exchange Server Modify SMTP Address in Exchange Server Set Mailbox Rights in Exchange Server
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  • Active Directory Cleanup
    Active Directory Cleanup Active Directory Disabled Users Report Active Directory Inactive Users Report Windows Active Directory Logon reports
ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.
managing everyday AD tasks
 Spend less time managing everyday AD tasks
Web based Active Directory Delegation
 Easy delegation of routine tasks to help Desks
Web based Active Directory Reports
 Generate comprehensive reports on Active Directory users and objects
Success Stories
"We evaluated ADManager Plus along with several other Active Directory Management and Reporting software. After using it really made life easy for administrators. It is very understandable and fast to learn."
-Bogdan Campeanu, Network Engineer » More Success Stories
Active Directory Management and Reporting
A comprehensive Active Directory Management Tool A comprehensive Active Directory Management Tool Workflow Management for Compliance Workflow Management for Compliance ADManager Plus Download
Secure Helpdesk Delegation System Efficient and Secure Helpdesk Delegation System 150+ Active Directory Reports 150+ Active Directory Reports
More Features...  
Active Directory Management and Reporting

Case Study - customer contact center services

American Customer Care aims for improved data security; uses
ADManager Plus in its PCI Compliance Project
Active-Directory-PCI-Compliance
  • "Restricting access to customer data is critical for our business. ADManager Plus helps us take control by defining account policies and periodic monitoring"
  • - Rich Hawley, Senior Network Engineer, American Customer Care, Inc.
    • American Customer Care Inc., is a premier provider of high quality customer contact center services. Founded in 1986, the company currently operates ten customer contact centers with over 2000 employees, 1800 web-enabled workstations, and 2000 Interactive Voice Response (IVR) ports located throughout Connecticut, Iowa, New York, Pennsylvania, Texas, and Wisconsin.

    Business Challenges

    Handling sensitive personal information is critical for call center business; and American Customer care was well aware of this rule of thumb. With the growing demand to implement PCI Data Security Standards, American Customer Care decided to implement everything that would protect customer data. The requisites of the PCI Compliance project, included the following items with respect to the organization's Active Directory:
    • Granular reporting on Active Directory objects, especially the users.
    • Periodic monitoring of Active Directory User accounts.
    • Enforcement of account policies to maintain compliance.
    • Make Global changes without having to resort to vb scripting.
    American Customer Care decided to employ a software that will help them achieve all the above requirements

    Business Solutions

    The company's quest for the right AD Software, resulted in the scrutiny of ManageEngine ADManager Plus. ADManager was instrumental in providing the following, and hence assisted ACC immensely in not only safeguarding customer credit card data, but also executing a successful PCI compliance project.
    • A comprehensive reporting bundle with over a 100 reports on various AD objects.
    • The ability to identify/monitor user accounts in AD.
    • Facility to create Account policies and associate users to them.
    • Centralized, web based intuitive UI that eliminates the traditional scripting needs.
    Moreover, all the Reports supporting the company's compliance with PCI standards, could be easily generated using ADManager Plus and used during Audits.

    Results

    American Customer Care is anticipating a possible shift in AD Account Management with the deployment of ADManager Plus. By delegating the task of creating and deleting user login to the HR staff, would not only reduce the IT workload but also keep a check on the stale ex-employee accounts.

    American Customer Care firmly believes that ADManager Plus will help reduce the risks and also give their clients peace of mind in terms of data security. The company knows that meeting PCI standards is not only critical for successful call center business but is also the right way to do it. End of day, the success of a business is determined by trust that is earned from clients.

  • "With the reporting abilities of ADManager Plus, we are sure about our success in the PCI Compliance Project."

  • Other features
    Active Directory Password Management

    Active Directory Password Management
    Reset password and set password propertied from a single web-based console, without compromising on the security of your AD! Delegate your password-reset powers to the helpdesk technicians too!
    Terminal Services management

    Terminal Services management
    Configure Active Directory Terminal Services attributes from a much simpler interface than AD native tools. Exercise complete control over technicians accessing other domain users' computers.
    Active Directory Logon Reports

    Active Directory Logon Reports
    Monitor logon activities of Active Directory users on your AD environment. Filter out Inactive Users. Reporting on hourly level. Generate reports for true last logon time & recently logged on users.

    Microsoft Exchange Management

    Microsoft Exchange Management
    Create and manage Exchange mailboxes and configure mailbox rights using ADManager Plus's Exchange Management system. Now with support for Microsoft Exchange 2010!!
    Active Directory Cleanup

    Active Directory Cleanup
    Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.
    More Useful Links
    Active Directory Management Active Directory Reports Microsoft Exchange Management
    Active Directory Terminal Services Management SOX/HIPAA Compliance Reports Active Directory Cleanup
    Bulk User Management Active Directory User Reports Active Directory Helpdesk Delegation
    Active Directory Group Management Active Directory Logon Reports Active Directory Workflow
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    US Intl :  +1 800 443 6694  (alternate number)
    Australia :  +1 800 631 268  |  UK :  0800 028 6590
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    An IT Manager needs to see an overall picture of all Active Directory users and objects to take business and mission critical decisions. ADManager Plus provides IT Managers with an at-a-glance dashboard view of the reports on all users, groups, objects and more, to assist in making informed decisions.

    The role of an IT Administrator is to manage all network resources, for which up-to-date information on all users, objects, groups along with knowledge of account status of users, is required. The administrator has to perform management tasks like user creation, password resets, unlock user accounts, delete users, enable or disable users, move user home folders and more. ADManager Plus helps IT Administrators in creating and modifying users and objects in "bulk", using a CSV file and Templates. It also provides the facility to generate reports on specific attributes on Active Directory and perform management functions from these Reports.

    Help Desks techs are loaded with routine management tasks "delegated" to them by the administrator which involve password resets, account unlocks, user creation and other management functions. ADManager Plus provides the administrator with privileges to delegate specific roles to help desk technicians and restricted to one or more Organizational Units. Help Desk techicians can manage users that have been delegated to them from ADManager Plus web console easily even with little knowledge of command lines and scripts.

    ADManager Plus allows end users to self-update their own personal information in Active Directory in real time. This helps in keeping information in the Active Directory current and up-to-date and reduces the help desk burden to a great extent. With an ADSearch feature, ADManager Plus acts as a web-based telephone index.

    IT Auditors are more interested to know the compliance status of an organization, for which they require information on audit status of users. ADManager Plus supports the IT Auditors with reports which are useful in achieving Sarbanes-Oxley and other regulatory compliance, pertaining to Active Directory management.