Users of both FacilitiesDesk and ServiceDesk Plus - this is dedicated to you...
 ServiceDesk Plus settings
 Jump to ServiceDesk Plus
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a) Non-Login Form
Here is the first step to integrate FacilitiesDesk and ServiceDesk Plus.
Features & Benefits:
- Requesters need not login to both ServiceDesk Plus and FacilitiesDesk to raise a maintenance request
- Based on the nature of their issue they can select either FacilitiesDesk or ServiceDesk in the non-login form
- Once the ticket is created based on the selected system criteria the issue gets sent to the respective team
b) Jump to ServiceDesk Plus
Having both FacilitiesDesk and ServiceDesk Plus running simultaneously? Here is your solution:
Features & Benefits:
- Hopping from FacilitiesDesk to ServiceDesk plus is made easy now for the technician who handles both the system - just click on the "Jumpto ServiceDesk Plus" icon in the required FacilitiesDesk screens
- When a user or supervisor wants to lodge a request to "ServiceDesk Plus" while they are logged in FacilitiesDesk, maintenance request form will have the necessary fields to route their ServiceDesk request to ServiceDesk Plus [provided the ServiceDesk Plus settings are incorporated in FacilitiesDesk]
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Need Features? Tell Us
If you want to see additional Maintenance Management features
implemented in FacilitiesDesk, we would love to hear. Click
here to continue
