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Download Service Pack

Still using OpManager 72xx build ? Click here for the OpManager v8 Service pack upgrade

Important :

We recommend users to move to the latest version OpManager 8 build #8024 released on October 09th 2009 (README)   (How can I find my Build number?)

Who should upgrade? Download and Install
Customers using builds 8000 & above Service Pack 2 for moving to build 8020 and then apply the HotFix 8024
Customers using builds 7200 & above Upgrade pack to move to OpManager v8, apply Service Pack 2 and then apply Hotfix 8024.

Customers using builds 7100 & above
(How can I find my Build number?)

Service Pack 2 for 7.0 for moving to build 7200, apply Upgrade pack to move to OpManager v8, apply Service Pack 2 and then apply Hotfix 8024.

Customers using builds between 7010 & 7027
(How can I find my Build number?)

Service Pack 1 for 7.0 for moving to build 7100, apply Service Pack 2 for 7.0 for moving to build 7200, apply Upgrade pack to move to OpManager v8, apply Service Pack 2 and then apply Hotfix 8024.

Instructions to apply the Upgrade Pack/Service Pack

  1. Shut down OpManager. (If OpManager is running as a service, stop the service from Control Panel > Services window)
  2. Take a backup by executing the command <opmanager-home>/bin/backup/BackupDB.bat
  3. Run the script 'UpdateManager.bat (UpdateManager.sh for Linux) in the <opmanager-home>/bin folder. This opens the Update Manager tool.
  4. Click "Install" and then click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded).
  5. Follow the on-screen instructions to apply the Service/Upgrade Pack.
  6. Once the upgrade is complete, start OpManager Server.

Important Note

  • It is required to restart OpManager after applying each hotfix or service pack.
  • If you are using a build earlier to 7010, please contact OpManager Support to upgrade.

How can I find the build number of OpManager?

  1. In the Web Client click the "About" link on top right of the page.
  2. Search for the 'Build Number' among the product details listed.
  3. Check the following image guide to locate the build number.

Locate OpManager Build number

Need help ?

Want help with upgrading OpManager to the latest version? Contact OpManager Support

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