ServiceDesk Plus - MSP 8.1

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Complete Help Desk for Managed Service Providers

Quick Links
Features

Integrated Remote control

Avoid round trips to the desktop physically and use our integrated remote control functionality to take control over the requester's workstation.

Features & Benefits

Remote Control
  • Take control over the requester's desktop in just a click.
  • Associate assets to the User/Request and take control from the request details page.
  • Install the remote control agent once and make connection is seconds
Remote Control
  • Compatible in both Firefox and IE browsers.
  • Share your desktop and show what′s in your screen.
  • Take control over the end user′s desktop to troubleshoot the incident.
 
Service Level Agreement
Self Service Portal
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Support
Support
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US:
+1 888 720 9500
  • US:
    +1 888 720 9500
Alternate number
  • US:
    +1 800 443 6694
  • Intl:
    +1 925 924 9500
  • Aus:
    +1 800 631 268
  • UK:
    0800 028 6590
  • CN:
    +86 400 660 8680
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