Integrated Remote control
Avoid round trips to the desktop physically and use our integrated remote control functionality to take control over the requester's workstation.
Features & Benefits
- Take control over the requester's desktop in just a click.
- Associate assets to the User/Request and take control from the request details page.
- Install the remote control agent once and make connection is seconds
- Compatible in both Firefox and IE browsers.
- Share your desktop and show what′s in your screen.
- Take control over the end user′s desktop to troubleshoot the incident.