ServiceDesk Plus - MSP 8.2

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Complete Help Desk for Managed Service Providers

Integrated Remote control

Avoid round trips to the desktop physically and use our integrated remote control functionality to take control over the requester's workstation.

Features & Benefits

Remote Control
  • Take control over the requester's desktop in just a click.
  • Associate assets to the User/Request and take control from the request details page.
  • Install the remote control agent once and make connection is seconds
 
 
Remote Control
  • Compatible in both Firefox and IE browsers.
  • Share your desktop and show what′s in your screen.
  • Take control over the end user′s desktop to troubleshoot the incident.