ServiceDesk Plus - MSP 7.6

Complete Help Desk for Managed Service Providers

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When Reality Hits ITIL Implementations
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Software Asset Management Previous Service Level Agreement Self Service Portal Inventory Management Next

Integrated Remote control

Avoid round trips to the desktop physically and use our integrated remote control functionality to take control over the requester's workstation.

Features & Benefits

Remote Control
Remote Control
  • Take control over the requester's desktop in just a click.
  • Associate assets to the User/Request and take control from the request details page.
  • Install the remote control agent once and make connection is seconds
  • Compatible in both Firefox and IE browsers.
  • Share your desktop and show what′s in your screen.
  • Take control over the end user′s desktop to troubleshoot the incident.
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