ServiceDesk Plus - MSP 8.1

-

Complete Help Desk for Managed Service Providers

Quick Links
Features

Self Service Portal

Individual login for the requester's specific to their accounts to create and track all their tickets. An intuitive knowledge base with solution topics specifically for requester's to troubleshoot basic incidents.

Selp Service Portal Login
  • Login URL specific for each account
  • Unlimited free Requester - logins for each Account.
  • Reduce the incoming tickets by exposing basic FAQ's in the knowledge base specific to each Account.
Selp Service Portal
  • Look professional with account specific Login image.
  • Avoid sending another email and use the option to communicate with the technician for further diagnosis in our self service portal.
  • Announcement board to post planned outage, known issues which will avoid unnecessary ticket creation
 
Integrated Remote Control
Reports
|
Support
Support
|
US:
+1 888 720 9500
  • US:
    +1 888 720 9500
Alternate number
  • US:
    +1 800 443 6694
  • Intl:
    +1 925 924 9500
  • Aus:
    +1 800 631 268
  • UK:
    0800 028 6590
  • CN:
    +86 400 660 8680
Toll Free:|Partners|Store