• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 
Education University Home » Helpdesk Software Features
Education University
Purdue University
Purdue University
www.purdue.edu
University of Minnesota
University of Minnesota
www.umn.edu
Wichita State University
Wichita state university
www.wichita.edu
Michigan State University
Michigan State University
www.msu.edu
University of California, Berkeley
University of California
www.berkeley.edu
Duke University
Duke University
www.duke.edu
Oregon State University
Oregon State University
www.oregonstate.edu

The Business Need with the Solution :

With the advent of newer technologies, the educational institutions depend heavily on them for providing a choicest learning experience.

Support personnel of the contemporary educational institutions are often flooded with requests ranging from uninterrupted online delivery of content, managing on-campus resources to maintaining the technology infrastructure. ManageEngine ServiceDesk Plus offers a perfect fit solution for help desk technicians offering service in educational institutions.

Unsolved requests could be made to escalate to the next level of request resolution say management nominee or a to a specialist using

ManageEngine ServiceDesk Plus :

ManageEngine ServiceDesk Plus provides a self-service customer portal for students, teachers to track their requests.

ManageEngine ServiceDesk Plus has been deployed in various educational institutions of the world (universities, county colleges, private colleges etc) making them adept enough to maintain efficient audit trails while offering an exquisite service to all their requesters for service.