The Business Need with the Solution
With the advent of newer technologies, the educational
institutions depend heavily on them for providing a choicest
Support personnel of the contemporary educational institutions
are often flooded with requests ranging from uninterrupted
online delivery of content, managing on-campus resources
to maintaining the technology infrastructure. ManageEngine
ServiceDesk Plus offers a perfect fit solution for help
desk technicians offering service in educational institutions.
Unsolved requests could be made to escalate to the next
level of request resolution say management nominee or a
to a specialist using
ManageEngine ServiceDesk Plus :
ManageEngine ServiceDesk Plus provides a self-service customer
portal for students, teachers to track their requests.
ManageEngine ServiceDesk Plus has been deployed
in various educational institutions of the world (universities,
county colleges, private colleges etc) making them adept
enough to maintain efficient audit trails while offering
an exquisite service to all their requesters for service.