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6 IT service management mistakes
you can fix using analytics

IT service management is not an easy task to master. With intense pressure to constantly deliver more, better, and faster solutions, it's easy to make mistakes that hamper efficiency. While the occasional human error is understandable, it's important to learn to avoid them.

6 IT service management mistakes you can fix using analytics
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Why Analytics Plus?

Analytics Plus is business intelligence and IT analytics software that simplifies data analysis and enables IT teams to transform IT data into money-making decisions.

Out-of-the-box IT analytics

Integrate Analytics Plus with all your IT applications, and gain instant insight with over 500 industry-acclaimed reports and dashboards covering service delivery, IT operations, endpoint security, and project management.

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No more writing SQL queries. No more drag-and-drop reporting. Zia, Analytics Plus' conversational AI-assistant, can create stunning visuals based on voice and text commands. Zia can also summarize reports and provide quick insights with minimal human interaction.

Scenario planning

Go beyond forecasting the future. Create hypothetical scenarios to assess the impact of leading and lagging factors on your IT, and prepare to tackle any situation and achieve desired results using what-if analysis.

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Connect to data from any source: files, feeds, spreadsheets, local or cloud databases, cloud drives, web feeds, homegrown applications, IT applications, business applications, and more. Use automatic data analysis logic to create instant reports.

Data blending

Unify data from multiple sources or IT applications using data blending, and create unified IT management dashboards for enterprise services, operations, and project management. Data blending for popular IT applications is achieved through AI-assisted relational data modelling.

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Experience real-time collaboration with peers using in-line report comments. Create alerts and notify the entire team when critical metrics breach predefined thresholds. Schedule emails, create slideshows, and embed reports in intranet portals using Analytics Plus.

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