Data is a key asset for any organization. However, when data is stored in independent silos it thwarts actionable insights and visibility into an organization's performance. Analytical and data visualization tools help in unifying these data islands, analyzing hidden data patterns and unlocking useful insights.
In recent years, ITSM has become an integral part of an organization's strategy. Organizations are seeking ways to deliver high-quality IT services efficiently, via better ITSM processes. In order to identify process inefficiencies, it is critical to analyze data, observe data patterns from service desk tools.
Watch this webinar to know how to use analytics to
Rakesh Jayaprakash is a product management associate involved in product design and building integrations with third party applications. Rakesh has worked with multiple ManageEngine products for over 6 years, helping customers implement products and processes.