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Data Breach

Data breach at UK-based budget airlines affects 9 million customers

In May 2020, easyJet, a low-cost British airline, revealed that it was the victim of a cyberattack that affected nine million customers. The attack occurred in January and compromised the email addresses, travel details, and credit card information of the 2,208 customers who booked flights between October 17, 2019 and March 4, 2020.

The incident

As soon as the attack was discovered, easyJet hired a third-party forensics expert to assess the breach and implement tighter security measures. The airline is currently in the process of notifying all the affected customers regarding the breach. Users who had financial details stolen have been already notified and were advised to keep an eye out for phishing emails and suspicious credit card activity. The company also notified the National Cyber Security Centre and the ICO.

"We take the cyber security of our systems very seriously and have robust security measures in place to protect our customers' personal information," said EasyJet CEO Johan Lundgren. "However, this is an evolving threat as cyber attackers get ever more sophisticated. We would like to apologize to those customers who have been affected by this incident."

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