Back to Data Breach

Data Breach

Popular retailer J.Crew victim of a data breach

In March 2020, US-based retailer J.Crew disclosed that routine scanning revealed that customer account credentials were compromised and accessed by an unauthorized party in April 2019. The information stored in the account included the last four digits of credit cards, the expiration dates, card types, billing addresses linked to those cards, order numbers, shipping confirmation numbers, and shipment status of those orders.

What did J.Crew do?

Once the incident was discovered, J.Crew disabled the affected accounts and notified all the impacted customers regarding the breach. It also instructed customers to contact customer care to review their accounts and reset their passwords. As a precaution, J.Crew has instructed the affected customers to change the password on any other account where the compromised password is also being used.

Arm yourself against cybersecurity disasters like this by investing in a tool that will protect your network from brute-force attacks, ransomware threats, and denial-of-service (DoS) attacks. Download ManageEngine Log360, a comprehensive solution to help you combat both internal and external security attacks.

How ManageEngine can help.

Log360, our comprehensive SIEM solution, can help your organization by:

  • Alerting security teams in real time about events that require their immediate attention, such as network attacks, unauthorized access attempts to files or folders, security group membership changes, and account lockouts.
  • Detecting unauthorized network access attempts with its built-in Structured Threat Information eXpression (STIX/TAXII) feeds processor. Log360 also has a global IP threat database that can instantly detect known malicious traffic passing through the network as well as outbound connections to malicious domains and callback servers. 
  • Finding potential insider threats with its user and entity behavior analytics engine, which creates a baseline of normal activities that are specific to each user and notifies security personnel instantly when there's a deviation from this norm.
  • Obtaining important forensic information about incidents. The collected logs can be securely archived to help prove adherence to compliance standards and reduce potential legal penalties during investigations.
  • Automatically raising incidents as tickets to specific technicians in ServiceDesk Plus, JIRA, Zendesk, Kayako, or ServiceNow to create an incident resolution process that's swift and accountable.

Download a free trial of Log360 to see the tool in action for yourself.

© 2022 Zoho Corporation Pvt. Ltd. All rights reserved.


Stay In The Know

Thank you

You will receive weekly cybersecurity news soon!

  • Please enter a business email id
    By clicking 'I'm Interested', you agree to processing of personal data according to the Privacy Policy.