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Email phishing

Phishing scam exposes US cable provider’s employee and customer information.

On February 5, 2020, New York-based television cable provider Altice USA Inc. revealed that it was a victim of an email phishing scam. Social Security numbers, birth dates, and other personal information of 12,000 current employees, former employees, and some customers were compromised in the breach.

The incident occurred in November 2019 when a threat actor sent phishing emails to gain access to the email account credentials of employees. The attackers used the stolen credentials to access and download mailboxes of compromised email accounts. The investigations in January 2020 revealed that the compromised emails contained reports of users' personal details. Fortunately, no financial information was involved in the attack. Colleen Schmidt, Altice’s executive vice president of HR, said the company is offering free identity and credit monitoring for one year from Experian to all affected users.

Attackers usually resort to familiar, effective techniques, like phishing scams, to gain access to email accounts. A smart tool like Exchange Reporter Plus enables organizations to stay ahead of attackers by monitoring for and thwarting email-bound cybersecurity threats. Download a free, 60-day trial of Exchange Reporter Plus today.

How ManageEngine can help.

Exchange Reporter Plus provides a host of reports that can help you locate suspicious emails, both sent and received, based on keywords in their subject or body. Often times, these malicious emails appear to be valid, tricking users into opening the emails and clicking on links embedded in them, which can cause serious damage.

With Exchange Reporter Plus, you can locate emails based on:

  • Messages by subject keyword. Use reports to identify particular keywords in the email subject lines.
  • Messages by body keyword. Identify all the messages in your mailbox that have a particular keyword in the body of the email.
  • Attachment name. Get a report of all emails in your mailbox that have an attachment with a specific name. With the names of the malicious files, you can take the necessary steps to stop email-bound threats.
  • Attachment type. Based on an attachment’s file extension, you can spot malicious software.
  • The number of emails received from a specific domain, sender, department, or external email address. Get reports on all incoming emails from an external email address, a blacklisted sender or domain, or a specific department.

In addition, ManageEngine M365 Manager Plus provides an advanced Microsoft 365 mailbox content search capability that identifies phishing emails by analyzing internet message headers, subjects, attachments, and bodies of emails. With this feature, you can identify senders' email addresses, the platform used by the attackers, and the servers the emails passed through.

Start your free, 30-day trial of M365 Manager Plus today to try out all these features.

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