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How to configure SAML single sign-on for OPSGenie

When OPSGenie single sign-on (SSO) from ADSelfService Plus is enabled, users only have to log in to ADSelfService Plus, the identity provider, once. After logging in, users can securely access their OPSGenie accounts without having to enter their usernames and passwords again.

ADSelfService Plus provides secure SSO for OPSGenie by connecting your on-premises Active Directory (AD) with OPSGenie and other SAML-enabled applications. It supports both identity provider (IdP) and service provider (SP)-initiated SSO for OPSGenie.

IdP-initiated OPSGenie SSO: Users need to log in to the ADSelfService Plus user portal first, and then click OPSGenie in the Applications tab to access OPSGenie.

SP-initiated OPSGenie SSO: Users can access their OPSGenie domain via a URL or bookmark. They will automatically be redirected to the ADSelfService Plus portal for login. Once they log in, they'll be automatically redirected and logged in to the OPSGenie portal.

Follow this guide for setting up OPSGenie SSO logins

Configuring your Active Directory domain in ADSelfService Plus

For detailed steps, click here.

Getting the OPSGenie SAML SSO details from ADSelfService Plus

  1. Log in to ADSelfService Plus with admin credentials.
  2. Go to the Applications tab → Add Application, and select OPSGenie from the applications displayed.


  3. Enter the Application Name.
  4. Select Enable Single Sign-On.
  5. Enter the Domain Name of your OPSGenie account. For example, if you use to log in to OPSGenie, then is the domain name.
  6. Enter your OPSGenie email address in the Admin Email-ID field.
  7. Click Add Application.
  8. In the pop-up that appears, copy the Login URL, and download the Certificate.


  9. Configuring SSO settings in OPSGenie

  10. Log in to OPSGenie using admin credentials.
  11. Navigate to Settings → Single Sign-On.
  12. Enable the single sign-on settings.
  13. Choose SAMLv2.0 as the identity provider.


  14. Paste the URL copied in step 8 into the SAML 2.0 Endpoint and SLO Endpoint fields.
  15. Open the downloaded certificate from step 8 as a text file.
  16. Copy and paste the content from it into the X.509 Certificate text field.


  17. Click Save Changes.

Your users can now log in to their OPSGenie accounts automatically using single sign-on.

Facilitate single sign on for Opsgenie using ADSelfService Plus.

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