This document will provide you the steps to migrate Desktop Central server from one computer to another without losing any data.
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Steps for migration vary with respect to the Desktop Central version you are currently using. This document is applicable only for those running build number #10.0.55 or above.
When Desktop Central MSP server is migrated, you will have to understand the network setup as explained below and follow the instructions accordingly:
Note : Desktop Central MSP Server location can be specified using IP address/FQDN. You can verify your current public IP/FQDN address from Desktop Central MSP web console ->Admin -> NAT Settings -> under NAT Device. We will consider that the IP address has changed only if the address which is configured in above listed location "NAT Settings" has been modified. For ex, you have configured IP address as 18.104.22.168. which is mapped to the FQDN as "demo.desktopcentral.com". You have now modified the FQDN as "msp.desktopcentral.com", however the IP address remains the same. In such cases, you need not consider this as IP address change. The same applies if only the IP address is modified and you have configured the FQDN under NAT settings page.