Migrate to Endpoint Central MSP Server

How to migrate the Endpoint Central MSP server installation from one computer to another without losing any data?


This document will provide you the steps to migrate Endpoint Central MSP server from one computer to another without losing any data.

Note : To migrate Endpoint Central MSP Product from 32-bit to 64-bit architecture Click here.


  1. If you have configured Failover server, contact support team for the migration process. 
  2. If you are managing your mobile devices, and choose to change the NAT IP address, you will have to re-enroll all your mobile devices.
  3. You should not download a fresh EXE from the website and install in the new computer; you should only copy the installation directory to the new computer. 
  4. After migration, ensure that all your agents are contacting the Endpoint Central MSP server in the new installation. Until then do not uninstall the server in your old set up.
  5. The below mentioned steps should be followed sequentially as per the specified order. Do not change the sequence of any operation, failing which might cause issues in the server migration process.

Need Assitance? Try our Professional Service
We will migrate your Server and Data at a nominal cost of $295. Let us know your interest by contacting our support team.

Steps for migration vary with respect to the Endpoint Central MSP version you are currently using. This document is applicable only for those running build number #10.0.55 or above.


When Endpoint Central MSP server is migrated, you will have to understand the network setup as explained below and follow the instructions accordingly:

Note : Endpoint Central MSP Server location can be specified using IP address/FQDN. You can verify your current public IP/FQDN address from Endpoint Central MSP web console ->Admin -> NAT Settings -> under NAT Device. We will consider that the IP address has changed only if the address which is configured in above listed location "NAT Settings" has been modified. For ex, you have configured IP address as which is mapped to the FQDN as "demo.desktopcentral.com". You have now modified the FQDN as "msp.desktopcentral.com", however the IP address remains the same. In such cases, you need not consider this as IP address change. The same applies if only the IP address is modified and you have configured the FQDN under NAT settings page.

  1. Migrate to any computer within the network, without modifying the public IP address
  2. Maintain Endpoint Central MSP server in the same computer but with a new public IP address
  3. Migrate to a new computer within the same network with a new public IP address
  4. Migrate Endpoint Central MSP server to a different network

Remote Desktop & Mobile Device Management Software for MSPs trusted by