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Service Packs

Service Packs and Hotfixes

Note: If you are new to Desktop Central MSP, download the Complete EXE. No need to download Service Pack/Hotfix separately.

We recommend users to move to the latest version of Desktop Central MSP build #90145 (How can I find my Build number?)

Migrate from
Build 80101, 80102,......,
to Build 80205
Migrate from
Build 80201, 80202, ......,
to Build 90003
Migrate from
Build 90000, 90001, ......,
to Build 90145
Customers using builds 80101 and above can install this Service Pack to move to the most recent version. Customers using builds 80200 and above can install this Hotfix to move to the most recent version. Customers using builds 90000 and above can install this hotfix to move to the most recent version.
Download Upgrade PackService Pack
Install Upgrade PackHow to Install | What's New
Download Upgrade PackUpgrade Pack
Install Upgrade PackHow to Install | What's New
Download HotfixHotfix
Install Hotfix How to Install | What's New

Instructions to Apply Service Packs & Hot Fixes

Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  1. Shut down Desktop Central MSP. (either through Start --> Programs -->ManageEngine Desktop Central MSP--> Stop Desktop Central or Right click the Desktop Central logo on the Notification area of the Task bar and click "Shut down Server").
  2. Important:
    1. Take a backup of the Desktop Central installation directory (<Install_Dir>/DesktopCentralMSP_Server) to avoid any data loss during the upgrade process.
    2. If you have installed Desktop Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.
    3. Ensure that either your Desktop Central installation directory or the Desktop Central Directory folder in the system on which the Desktop Central database is running is not scanned by the antivirus.
    4. If the Desktop Central MSP Service is being monitored by a third party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. Execute the UpdateManager.bat file present in the <Desktop Central_Home>/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/ hotfix is fully installed.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start Desktop Central.

How do I find out my build number?

Log in to the Desktop Central web client, and click the "About us" link on the top pane. You will find the build number mentioned below the version number. This is the build number of the Desktop Central MSP installed currently.

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