Managed service provider (MSP) software for multiclient network management

When it comes to monitoring and managing multiclient networks, ManageEngine OpManager MSP, a powerful MSP software, can be the cornerstone for service providers. Its powerful capabilities lets you oversee every single device in your clients’ networks, right down to the most minute details. It also helps combat network issues proactively, which aids in reducing MTTR. By keeping the disaster rate down, MSPs can deliver the best service to their clients and play a bigger part in their clients’ business growth.

Features that make OpManager MSP suitable for your business


  24/7 performance monitoring

Monitor your client network devices constantly to proactively spot performance bottlenecks, device failures, and more. This holistic managed service provider (MSP) software aids in keeping the MSP team informed of any potential disasters in the environment.

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  Prompt fault management

Prioritize the most pressing problems and mend them promptly. OpManager MSP, a reliable MSP platform will alert you whenever a network issue arises, this can navigate you to the source of issues directly by providing the precise details you need. This aids in improving the quality of multiclient network fault management.

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  Custom dashboard and NOC view

With this MSP software you can stay on top of client network devices round the clock, tailor-make dashboards and NOC views to match your clients’ requirements, and your convenience. This lets you to keep a close watch on critical multiclient network devices from a single window.

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  Automate routine tasks

Take advantage of this MSP solution and automate mundane tasks in just a few easy steps to stop everyday maintenance tasks from taking up most of your technicians’ time. You can also reduce manual efforts by automating L1 and L2 troubleshooting operations with this best managed service provider software, which lets you accelerate the troubleshooting process.

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  Streamline multiclient network configuration management (NCM)

Stay updated on the configuration changes made in your client networks with the NCM add-on. The add-on will also help you remain compliant with the most recent industry regulations, detect firmware vulnerabilities to apply necessary patches, and secure your multiclient environment from intrusions.

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  Simplified fault resolution with an ITSM integration

Prioritize and manage IT incidents and minimize data siloes with an ITSM integration. ITSM functionalities are vital while managing multiple client networks at once. With OpManager MSP’s in-house ITSM integration, you’ll be better able to comply with SLAs and foster the standard of service you need to provide to your clients.

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  Exhaustive and clear-cut reports

Know your clients’ networks in detail by keeping track of network operations, identifying potential disasters, overseeing storage consumption, and more—all with this efficient MSP tool's out-of-the-box reports. You can also create your own custom set of reports based on your requirements.

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Why should you use OpManager MSP?

MSP Software - ManageEngine OpManager MSP
  • Unified visibility: Gain centralized visibility to oversee critical KPIs across multiclient networks.
  • Proactive management: Scan, spot, and troubleshoot your clients’ network issues ahead of time with OpManager MSP’s efficient features.
  • Definite details about client network operations: Stay informed about the tiniest details of your multiclient network devices, 24/7.
  • AI-powered adaptive thresholds: This MSP software aids to fine-tune threshold values automatically in order to obtain optimal performance and reduce workload.
  • Save time and resources: Avoid switching between multiple tabs to understand your multiclient environment.
  • Helps deliver outstanding customer service: Deal with all your clients’ unique business needs, stay complaint to SLAs, and offer satisfactory service.
  • Affordable and user-friendly GUI: OpManager MSP’s GUI is simple to use and navigate, and falls within your financial means.

Customer reviews


OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.

- Network Services Manager, Government Organization

Review Role: Infrastructure and Operations Company Size: Gov't/PS/ED 5,000 - 50,000 Employees

"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."


Easy Implementation, Excellent Support & Lower Cost Tool

- Team Lead, IT Service Industry

Review Role: Infrastructure and Operations Company Size: 500M - 1B USD

"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"


Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement

- NOC Manager in IT Service Industry

Review Role: Program and Portfolio Management Company Size: 500M - 1B USD

"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."


Great Monitoring Tool

- CIO in Finance Industry

Review Role: CIO Company Size: 1B - 3BUSD

"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."


Simple Implementation, Easy To Use. Very Intuitive.

- Principal Engineer in IT Services

Review Role: Enterprise Architecture and Technology Innovation Company Size: 250M - 500M USD

"Manage Engine support was helpful and responsive to all our queries"


Case Studies - OpManager

Thorp Reed & Armstrong

Industry: Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports.

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Hinduja Global Solutions saves $3million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office process.

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations.

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks.

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