OpManager Nexus helps MSPs grow their revenue by enabling proactive SLA-backed services, faster client onboarding, and upsell-ready reporting, all without scaling their head count. Automation across monitoring, reporting, and remediation empowers MSPs to take on more clients while protecting their margins.
The RMM platform your clients' IT never outgrows
OpManager Nexus gives MSPs a single console to monitor client networks, servers, cloud environments, and applications with AI-powered insights that reduce the mean time to resolve (MTTR) and protect SLAs.
Why MSPs choose OpManager Nexus
Modern MSPs need more than basic uptime checks. OpManager Nexus helps you deliver faster onboarding, lower operational noise, and a stronger service margin as your client base grows.
Onboard new clients in hours, not weeks.
Grow margins as you scale.
Reduce alert noise and operational overhead.
Retain clients with proactive, SLA-backed services.
Differentiate with AI-powered services.
Consolidate tools into one platform.
Full-stack visibility across every client environment
OpManager Nexus covers the full breadth of your clients' stacks and gives your team one console for all of it. Explore each capability in depth on the pages below.
Server and infrastructure monitoring
Monitor Windows, Linux, virtualized, and containerized workloads across every client, with more than 80 performance metrics, service and process visibility, and automated remediation.
Learn more →Network monitoring
Stay on top of client network devices and connections with SNMP-based performance monitoring, topology maps, and traffic analysis to isolate bandwidth issues fast.
Learn more →Cloud and multi-cloud monitoring
Track cloud performance with on-premises infrastructure across Amazon Web Services, Microsoft Azure, Google Cloud Platform, Oracle Cloud Infrastructure, and various other cloud environments for every client. Correlate cloud performance with on-premises infrastructure in a single view.
Learn more →Application performance monitoring and observability
Get full-stack observability for all clients with code-level visibility, distributed tracing, and application topology maps so your team can pinpoint slow queries and failing transactions.
Learn more →Log management
Centralize syslog messages, event logs, application logs, and cloud logs for each client and correlate events across accounts to catch patterns before they become incidents.
MSP-focused platform capabilities
OpManager Nexus is purpose-built for MSPs that deliver uninterrupted services to many clients at once. These capabilities give your team control and reports across every account without sacrificing visibility.
Multi-tenancy with full client isolation
Manage any number of client accounts from a single console with complete account isolation, so data and access stay separated by account while your team works from one place.
White labeling
Rebrand the platform and every client-facing report with your company name, logo, and URL so clients experience your brand at every touchpoint.
Roles and permissions management
Assign operational roles to control who sees and manages each client account. Unified licensing gives administrators full control over subscriptions, billing, upgrades, add-ons, and alert credits across all accounts.
Automated incident remediation
Resolve alerts automatically with IT automation workflows and map remediation templates to your response process. Agent-based monitoring also enables your team to take remote corrective action on client servers.
Customizable dashboards and NOC views
Build tailored dashboards, network operations center (NOC) views, and business views that surface the metrics each client cares about most.
SLA reporting for each client
Generate SLA performance charts for each account and schedule reports that demonstrate your service consistency over time.
Integrations for the MSP tool chain
Connect OpManager Nexus with the tools your team already runs, including collaboration platforms (such as Slack and Microsoft Teams) and IT service management (ITSM) and ticketing systems, to synchronize incident records and streamline operations.
Smarter intelligent operations
Reduce alert fatigue with intelligent anomaly detection, event correlation, predictive analytics, and contextual recommendations that help your team prioritize and resolve issues efficiently.
Flexible, scalable pricing
Scale cost-effectively as client demand fluctuates; pricing flexes with your business instead of constraining it.
AI-powered operations that keep MSP teams lean
OpManager Nexus applies AI across the full incident life cycle, so small teams can support more clients. The platform follows a detect, group, analyze, and resolve pipeline: It detects anomalies across client environments before they escalate, groups related events to cut alert noise, applies causal AI analysis to pinpoint the true root cause of every incident, and triggers automated workflows to resolve issues. Zia Agents extend this with AI assistance that helps technicians investigate and act faster, lowering the MTTR across every account an MSP manages.
Detect
Group
Analyze
Resolve
Trusted by MSPs
Frequently asked questions
How does OpManager Nexus help MSPs grow their revenue?
How quickly can we onboard a new client?
Automated discovery and reusable monitoring templates enable most MSPs to move from discovery to active monitoring in hours rather than weeks, so they can shorten sales cycles and start receiving recurring revenue sooner.
Does OpManager Nexus support multi-tenancy and client isolation?
Yes. Multi-tenancy is built into OpManager Nexus, so you can monitor and manage any number of client accounts from a single console with each account fully isolated from the others.
Can we white-label the platform and reports?
Yes. You can rebrand the platform and all client-facing reports with your own company name, logo, and URL so every client interaction reflects your brand.
Does OpManager Nexus integrate with our existing ITSM and collaboration tools?
Yes. OpManager Nexus integrates with collaboration platforms (such as Slack and Microsoft Teams) and with ITSM and ticketing systems, so incidents and alerts flow into the tools your team already uses.
Does OpManager Nexus support automated remediation for client issues?
Yes. OpManager Nexus uses remediation profiles and IT automation workflows to resolve alerts automatically, and agent-based monitoring enables your team to take remote corrective action on client servers, reducing manual intervention and improving the MTTR across accounts.
Get started with
OpManager Nexus
Deliver proactive, profitable, always-on services to every client you manage.
Start your free trial