Integrate patient records across departments and maintain a single pane of consistent information to efficiently provide patients personalized care and support. Streamline patient engagement by orchestrating your organization’s data flow to enable efficient coordination across departments and reduce patients' wait time by processing data quickly. Enable care workers to collaborate in real time with their peers and provide healthcare from anywhere with a comprehensive document management system.
Create hassle-free experiences for patients by accelerating administrative and clerical tasks. Improve the employee experience by ensuring consistent service delivery and operations management across departments. Enable collaboration among employees, centralize knowledge and services, and create workflows for seamless day-to-day operations. Automate repetitive processes and implement self-service portals for patients to reduce care providers’ workload.
Track and connect complex life-supporting devices and other medical equipment in your network and gain visibility into their attributes and dependencies through a CMDB. Manage all of your healthcare organization’s endpoints from a central console, and keep them secure against threats, breaches, and vulnerabilities. Leverage AI to proactively monitor and troubleshoot critical applications, servers, and other network devices to ensure continuous availability, detect intrusions, and prevent cyberattacks.
With health data being highly sensitive, provide secure, role-based access to sensitive information to protect patient privacy. Spot instances of anomalous user behavior to safeguard against data exfiltration. Keep track of the access, usage, and transfer of patient records to prevent data loss, and have data backup and recovery plans in place. Manage your remote workforce as they tap into your organization’s network to access sensitive data.
Being compliant with government regulatory mandates will help in dodging external threats and insider privilege abuse, besides avoiding penalties. HIPAA and HITECH mandate organizations protect the confidentiality, integrity, and availability of ePHI, including individually identifiable health information. Build trust among your patients and reduce business risks by staying compliant.