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Claim Technology Inc. Uses Log360 For All its Centralized Event Logging and PCI Compliance Reports Needs

About Claim Technology Inc

Claim Technology Inc. (CTI) of Iowa is known for building audit tools for the healthcare industry. Established in 1990, CTI audit systems have continuously been enhanced to provide state-of-the-art audit and compliance recommendations for its clients. With more than 25 years of service in the industry, CTI takes pride in providing the tools and information needed to assure health plan claims are being paid correctly.

Business Challenge

While Claim Technology Inc. outsources its IT needs to a consulting firm, Shawn Chao, systems engineer, handles CTI's cybersecurity needs. Manually inspecting logs from all the components to find security events such as unusual activities, user behavior anomalies, and data exfiltration proved to be meticulous and time-consuming; Chao and his team were in the market for log management solutions that would help them automatically collect, analyze, and correlate log data from various components of their enterprise network.

When asked about which feature of Log360 benefits Chao the most, he had this to say:


Claim Technology Inc.





"Since Log360 collects log data from multiple sources, it has never been easier to spot security incidents. The centralized logging feature lets me go back in time and look at the timestamps of past incidents quickly."

Shawn Chao, Systems Engineer

The Solution: Log360

With the help of Log360's centralized event logging, Chao was able to easily and successfully automate log management. Using Log360, Chao's team was able to collect logs at a central place from all their network, systems, and devices. Chao also leveraged Log360's reporting engine to create easy-to-understand graphs and actionable reports.

Another capability that Chao finds useful is Log360's ability to integrate readily with various vendors. "Log360 supports a wide range of vendors like Dell, Cisco, and Fortigate. There's a lot of integration and support with various third-party vendors," he added.

About ManageEngine Log360

ManageEngine Log360, an integrated solution that combines ADAudit Plus and EventLog Analyzer into a single console, is the one-stop solution for all log management and network security challenges. This solution offers real-time log collection, analysis, monitoring, correlation, and archiving capabilities that help protect confidential data, thwart internal security threats, and combat external attacks. Log360 comes with over 1,200 predefined reports and alert criteria to help enterprises meet their most pressing security, auditing, and compliance demands. For more information about Log360, visit

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