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Jun 27, 2024

Released on Jun 26, 2024


  • Identity360 now extends its integration support to include Salesforce Lightning.

May 16, 2024

Released on May 16, 2024


  • Endpoint MFA: Identity360 extends its MFA support to protect Windows machines joined to Azure AD or part of hybrid Azure AD environments with an additional layer of authentication. It also secures remote desktop sessions and User Account Control (UAC) prompts and ensures heightened security and compliance with regulatory mandates.


  • Restrict dictionary words: The password policy enforcer now supports dictionary rule, enhancing security by restricting the inclusion of dictionary words in passwords.

Apr 09, 2024

Released on Apr 09, 2024

Issue fixes:

  • The issue affecting efficiency of the directory synchronization has now been fixed.
  • An authentication issue encountered while executing Azure PowerShell commands when Identity360 is the identity provider in your Azure AD tenant has now been resolved.

Mar 13, 2024

Released on Mar 13, 2024

Issues fixed:

  • The delay in creating users in Azure AD has been resolved.
  • An issue with displaying the correct error messages for failed user creation has been fixed.

Dec 18, 2023

Released on Dec 18, 2023

Issue fixed:

  • An issue with the alignment of SSO applications in the Identity360 user portal dashboard while modifying the screen size has now been resolved.

Nov 18, 2023

Released on Nov 18, 2023


  • The Metadata URL within the IdP details for SSO configuration can now be publicly accessed when shared.
  • You can now add a Relay State value while configuring SAML-based SSO configuration for custom applications.

Issues fixed:

The following issues have been fixed in this release:

  • Azure AD sync runs indefinitely if there are over 1000 user modifications when the sync is triggered manually.
  • Login issues encountered by users who are already using other Zoho products.
  • An issue in modifying users in bulk.
  • An issue with viewing and managing directories integrated with Identity360 by technicians who are already using other Zoho products.

Nov 05, 2023

Released on Nov 05, 2023

Issues fixed:

The following issues have been fixed in this release:

  • Delay in synchronizing Azure AD users and domains with Identity360.
  • Issue with customizing the product logo due to image size.
  • Issue in creating groups with more than ten users.

Oct 02, 2023

Released on Oct 02, 2023

Introducing Identity360: A cloud-native identity platform for workforce IAM!


  • Universal Directory: Take your identities to the cloud and seamlessly store user data and onboard employees.
  • Identity life cycle management: Efficiently create users with smart templates and manage the users' organizational journey across integrated directories and applications.
  • Orchestration: Set up orchestration profiles to automate provisioning, deprovisioning, and access control for user accounts to enhance identity management.
  • SSO for cloud applications: Enable SSO for any application that supports SAML, OAuth, or OpenID Connect protocols, including your custom applications.
  • MFA for enterprise applications: Enforce MFA to protect your enterprise applications from unauthorized access.
  • Access management: Regulate access to your cloud resources and implement role synchronization across applications when a user's role is modified in the directory.
  • Help desk delegation: Delegate routine identity and access management tasks to help desk technicians, managers, and other non-admin users using built-in help desk roles without elevating their native permissions.
  • Reports and audit: Gain deep insights into user activities, application usage and accesses, and ensure compliance using pre-built reports.

Identity Manager Plus has been re-engineered and relaunched as Identity360. You can explore the historical alterations made to Identity Manager Plus below.

Aug 18, 2023

Released on Aug 18, 2023


  • MFA for applications and portal logins: Identity Manager Plus now supports MFA to secure access to enterprise applications and the Identity Manager Plus portal.

Mar 21, 2023

Released on Mar 21, 2023

Issues fixed:

  • An issue in which users were unable to log in to Identity Manager Plus when they had an existing session in Zoho services has now been fixed.
  • An issue in which user synchronization failed when there were inactive users in Zoho Directory has now been fixed.

Feb 3, 2023

Released on Feb 3, 2023

Issue fixed:

  • Users in Zoho Directory were unable to log in to Identity Manager Plus when TFA was enabled. This issue has now been fixed.

Dec 14, 2022

Released on Dec 14, 2022


  • An Admin Activities audit report has been added to view the details of an application's SAML certificate renewal activity.
  • Support for Azure AD EmailAddress attribute as a SAML assertion attribute in the response token has been provided for Azure AD users during the SAML SSO login.

Issues fixed:

  • A few admin user authorization issues have been fixed.
  • An issue in the data shown in the Licensed User and Unlicensed User reports due to the mismatch of primary user attributes has now been fixed.

Nov 10, 2022

Released on Nov 10, 2022

Issue fixed:

  • An issue in syncing the details of a user whose account has been disabled in Azure AD has now been fixed.

Aug 12, 2022

Released on Aug 12, 2022

Issue fixed:

  • An error arising when a Azure AD user attempts to log in with special characters in their username has now been fixed.

Apr 1, 2022

Released on Apr 1, 2022

Issue fixed:

  • Spring framework JAR files dependency has now been removed.

Mar 29, 2022

Released on Mar 29, 2022

Issue fixed:

  • An issue of data exposure to the client with reference to the product's database has been rectified.

Jan 29, 2022

Released on Jan 29, 2022

Issue fixed:

  • Start trial access was being provided to admins who were part of organizations registered in other Zoho products. This issue has now been rectified.

Jan 4, 2022

Released on Jan 4, 2022

Security issue fixed:

  • The older Log4j JAR files (CVE-2019-17571) used in Identity Manager Plus have now been upgraded to version 2.16 and the vulnerable APIs (CVE-2021-45105) have been sanitized.

Nov 9, 2021

Released on Nov 9, 2021

Issue fixed:

  • An issue in logging in to Identity Manager Plus from Zoho Directory has been fixed.

Nov 2, 2021

Released on Nov 2, 2021

Issue fixed:

  • An issue in the Salesforce directory sync with Identity Manager Plus in the Salesforce Enterprise edition has now been fixed.

Sep 1, 2021

Released on Sep 1, 2021

Issue fixed:

  • The session expiration time has now been changed from two hours to thirty days.

May 26, 2021

Released on May 26, 2021


  • G Suite user reports: We have included new G Suite reports in Identity Manager Plus to facilitate easier tracking and auditing of user accounts:
    • All users: This report shows all the users, with their full names, primary email addresses, and more, in the G Suite directory.
    • Active users: This report shows all the users with active accounts in the G Suite directory.
    • Suspended users: This report shows all the users with suspended accounts in the G Suite directory.

Issue fixed:

  • An issue with handling service provider-initiated SAML request of large size has been fixed.

May 11, 2021

Released on May 11, 2021

Issue fixed:

  • Issue in user license management that assigned duplicate licenses to certain users during directory sync has been fixed.

Jan 12, 2021

Released on Jan 12, 2021


  • OAuth and OpenID Connect support: Identity Manager Plus now offers OAuth and OpenID Connect-based single sign-on for any enterprise application that supports these protocols. We provide in-built support for PingOne, Okta, Salesforce, Freshdesk, Freshservice, and Talent LMS.

Dec 02, 2020

Released on Dec 02, 2020


  • jQuery has been upgraded from version 3.2.1 to 3.5.1 to enhance security.

Issue fixed:

  • Minor bugs have been fixed.

Oct 20, 2020

Released on Oct 20, 2020

Issue fixed:

  • Microsoft 365 SSO logon failure that occurs due to an issue in SAML response signature is fixed.

Aug 28, 2020

Released on Aug 28, 2020


  • Directory-based Authentication: Allow users to log in to Identity Manager Plus by authenticating against any of the supported directories such as Azure AD, G Suite, Salesforce, Zendesk, etc.
  • License Management: Efficiently manage license by assigning it to users who need it and reclaiming it from users who don’t need it. You can even schedule a task with predefined criteria to automatically assign or reclaim license from users.
  • Login Activity Reports: Seven new reports that provide complete insights into users' logon activities and logon failure along with details such as the logon time, IP address, browser used, and reason for logon failure.
  • License expiration and usage notifications: Get notified via email when the license is about to expire or you are about to exceed your licensed user count.


  • Option to link accounts between the user directories and SSO-enabled applications by selecting the attributes of your choice.

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