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Security teams are overwhelmed by a flood of alerts every day. According to Gartner, 57% of organizations say their SOCs struggle with aggregating and correlating security data effectively, which slows down timely threat detection and response. In the face of alert fatigue and data overload, modern security operations centers (SOCs) need more than visibility—they need contextual intelligence.

Powered by Zoho’sZia, Log360—a unified security information and event management (SIEM) platform—uses generative AI (GenAI) to transform security events into concise insights that highlight the who, what, when, and how, so analysts can focus on what matters. By bringing together the root cause, key entities, and remediation steps in one view, Zia Insights eliminates the need to piece together fragmented data, thereby accelerating threat understanding and response.

How Zia Insights works

  • Security intelligence from Zia
  • MITRE ATT&CK® mapping
  • Potential mitigation guidance

Deeper security intelligence from Zia

Deeper security intelligence from Zia

Log categorization

To accelerate log analysis and improve response in SIEM, Zia Insights provides contextual insights based on each log's type and behavior patterns. When users invoke Zia Insights, logs are interpreted as error logs, security logs, audit logs, or crash logs, enabling the delivery of targeted recommendations and remediation steps aligned with the nature of the log.

Insights

Zia doesn't just summarize logs; it understands them. It evaluates detection patterns, event sequences, system activity, and user behavior to provide a contextual breakdown of each detected event. Key entities involved—such as usernames, IP addresses, endpoints, applications, and event sources—are highlighted and connected to a narrative that explains how the event unfolded.

For example, a brute-force login attempt summary might include:

  • A spike in failed logins from a single IP
  • The targeted user accounts
  • The time window and frequency
  • The attack sequence—multiple failed login attempts followed by a successful system login.

This helps analysts assess risk levels and act with confidence.

Deeper security intelligence from Zia in Log360

MITRE ATT&CK® mapping

Zia Insights leverages the threat modelling framework MITRE ATT&CK® to map observed behavior to known Tactics, Techniques, and Procedures (TTPs).

Each relevant event will be mapped to a:

  • Tactic Name (e.g., Privilege Escalation)
  • Technique ID (e.g., T1078)
  • Technique Name (e.g., Valid Accounts)

This mapping enhances incident triage and helps align investigation efforts with a globally recognized threat taxonomy.

MITRE ATT&CK® mapping with Zia Insights in Log360

Potential mitigation guidance

  • Zia Insights doesn't stop at surfacing anomalies; it goes a step further by offering context-aware mitigation and remediation suggestions, tailored to the nature of the log data.
  • Whether you're reviewing a failed login attempt or investigating a crash error, Zia Insights provides practical and relevant next steps to help you respond with confidence.
Potential mitigation guidance from Zia Insights in Log360

Here's how Zia Insights adapts its guidance across different log types

 

Error and crash logs

Zia Insights delivers remediation guidance tailored to the nature of each log, whether it's an error, crash, audit, security, or anomaly event. By interpreting the context and identifying relevant indicators, Zia Insights provides targeted recommendations that help contain incidents, troubleshoot issues, and ensure compliance.

 

Anomalies

For behavioral anomalies like off-hours logons or access from unrecognized IPs, Zia Insights provides investigation-first guidance that mimics a SOC analyst's thinking: review related logs to validate the anomaly and rule out false positives, correlate activity with recent deployments, and contain the situation by temporarily restricting affected accounts or IPs.

 

Security logs

Suspicious behaviors—such as unauthorized UAC modifications or triggered security alerts—trigger potential mitigation steps, like verifying the legitimacy of the change and rolling back unauthorized actions.

 

Audit logs

If Zia Insights detects policy violations or unauthorized access changes, it provides compliance-oriented actions, such as reinforcing access controls or enabling real-time alerts for sensitive audit events.

Explore all Log360 capabilities 

Configurable AI with Azure OpenAI (BYOK)

Zia Insights is built on a Bring Your Own Key (BYOK) model using Azure OpenAI, allowing organizations to retain full control over their data and model usage. Once you configure your own Azure OpenAI key, Zia can securely generate insights tailored to your log data, ensuring compliance and privacy without compromising on analytical depth.

 

Investigate in seconds

Security teams are buried under a mountain of alerts, logs, and fragmented context. Zia Insights helps you cut through the noise, so you can stop searching and start understanding.

Whether you're chasing down a suspicious login, unusual system behavior, or a complex incident, Zia Insights provides immediate answers to your most critical questions:

  • What happened?
  • Who was involved?
  • When and how did it unfold?
  • What can I do next?
 

Smarter threat investigation with contextual AI

Zia Insights enhances every stage of the security analysis lifecycle. By processing alerts, audit trails, and incidents, Zia Insights delivers actionable insights, surfaces key risks, and enriches events with contextual information. It also automatically maps relevant MITRE ATT&CK® techniques, suggests potential mitigation steps, and offers troubleshooting guidance, so your SOCs can take decisive action, faster.

How Log360's Zia Insights stacks up against the competition

This section provides a side-by-side comparison of Log360's AI-driven SIEM features (Zia Insights)
with similar offerings from leading SIEM solutions.

Feature Log360 Splunk Enterprise Exabeam QRadar SentinelOne
AI-powered summaries          
MITRE ATT&CK® technique mapping          
Mitigation/ remediation guidance          
Customizable with Azure OpenAI          
  •  

    We wanted to make sure that one, we can check the box for different security features that our clients are looking for us to have, and two, we improve our security so that we can harden our security footprint.

    Carter Ledyard

  •  

    The drill-down options and visual dashboards make threat investigation much faster and easier. It’s a truly user-friendly solution.

    Sundaram Business Services

  •  

    Log360 helped detect insider threats, unusual login patterns, privilege escalations, and potential data exfiltration attempts in real time.

    CIO, Northtown Automotive Companies

  •  

    Before Log360, we were missing a centralized view of our entire infrastructure. Now, we can quickly detect potential threats and respond before they escalate.

    ECSO 911

 

Frequently Asked Questions

Zia Insights is a set of AI-driven analysis features that delivers contextual summaries across security events, alerts, logs, and incidents. It analyzes log patterns, highlights key entities, maps activities to MITRE ATT&CK® techniques, and provides remediation steps, giving analysts a clear view of what happened and how to respond.

Zia Insights is available across the Alert, Incident, and Search modules. It's powered by Azure OpenAI and built with a Bring Your Own Key (BYOK) model to ensure secure, customizable deployment.

Zia Insights helps you accelerate investigations by summarizing key details from logs, alerts, and incidents including involved entities (users, IPs, devices), event sequences, detection patterns, and relevant MITRE ATT&CK® techniques. It highlights anomalies and offers remediation guidance, giving your SOC team the context they need to investigate threats and respond smarter.

Zia Insights leverages Azure OpenAI through a BYOK approach, allowing you to configure your own key. This ensures that while you benefit from powerful AI-driven analysis, your data remains secure and under your control.

Sign up for a 15-day free trial or access our cloud-based SIEM and configure Zia Insights to get actionable insights.

Make sense of security events faster

Log360's Zia insights helps you analyze logs, alerts, and incidents, understand what happened, and get contextual insights and recommended response actions.

Start your free trial   Request a live demo 
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Awards & recognition

ManageEngine named in 2025 Gartner MQ for SIEM Gartner Peer Insights Customers' choice for SIEM

  Editor's choice  
  8th time in the MQ in 2025  
  Major player in 2024  
  Integrated cloud security Innovator  
  Technical excellence in SIEM  
  Market leader most innovative  

Gartner® Magic Quadrant™ for SIEM 2024

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