Established in the year 1986 as Stardate Computer Systems, PaperSolve is a managed IT services and software development company based in New York. The company not only provides IT solutions and services to small and medium-sized businesses, but also deals with document imaging and cloud hosting.
PaperSolve specializes in resolving any discrepancies that may arise within an organization by providing a complete suite of services comprising technology consulting, data recovery options, remote monitoring, and more.
The IT team at PaperSolve consists of five people, including Michael Russo who works in the managed services department. The organization was looking for a solution to help them overcome the following issues:
Deploying ManageEngine Log360 has helped PaperSolve's network administrators efficiently manage the IT infrastructure of their clients in the following ways:
In addition, PaperSolve values ManageEngine's technical support in terms of sorting out issues and providing timely upgrades. "They've [the customer support team] worked with me, and we've sorted out all the issues that we've ever had. It's very good," said Russo.
Log360 is a one-stop solution for all log management and network security needs. It offers:
PaperSolve is glad it switched to ManageEngine Log360 as its SIEM tool. PaperSolve now gets a comprehensive picture of its clients' IT infrastructures, enabling it to drill down on issues and provide optimal solutions.
Offering his feedback about Log360, Russo remarked, "ManageEngine Log360 seems to be doing everything that we need it to do."
ManageEngine Log360, a comprehensive SIEM solution helps enterprises to thwart attacks, monitor security events, and comply with regulatory mandates. The solution comes bundled with a log management component that provides better visibility into network activity, incident management module that helps quickly detect, analyze, prioritize, and resolve security incidents, ML-driven user and entity behavior analytics add-on that baselines normal user behaviors and spots anomalous user activities, threat intelligence platform that brings in dynamic threat feeds for security monitoring and aids enterprises to stay on top of attacks. For more information about Log360, visit manageengine.com/log-management.
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