Service Packs
Service Pack for 125228 & above customers

Version 125458 

(Released on November 30, 2021)
Read and accept the License Agreement before downloading this software.

How to apply service pack?

  • 1. Choose your
    upgrade path.
  • 2. Download the
    appropriate PPM file.
  • 3. Apply it in
    OpManager MSP.
  • 4. Restart
    OpManager MSP.

Choose your upgrade path

Current build Upgrade path to the latest build MD5Sum Value
125228 & above Install the service pack to move to the latest build. 9085577e5900d6d6de80ff215f03cf95a2219355685d2f88b83f7ad8af212ffc

 

Note:

 

Steps to apply the service pack to OpManager MSP

Step 1: OpManager MSP Database Backup

  1. Stop the OpManager MSP Central and all probe services.
  2. Backup the OpManager MSP database in one of the following methods:
    1. If the backend database is installed on an MSSQL server, take an SQL backup of OpManager MSP database and all the dependent plug-in databases.
    2. If OpManager MSP is installed on a Windows machine, go to the bin > backup folder under OpManager MSP installation directory and execute the BackupDB.bat as administrator for the Central server and all probe servers.
    3. If OpManager MSP is installed on a Linux machine, go to the bin > backup folder under OpManager MSP installation directory and execute the BackupDB.sh as root user for the Central server and all probe servers.
    4. If OpManager MSP is installed on a virtual machine, take a VM snapshot of the Central and all probes.

Step 2: updating the Central Server

  1. Start all Probe services for Smart Update to take effect.
  2. Go to the bin folder under OpManagerMSPCentral installation directory.
    1. Windows OS: Run the UpdateManager.bat file as administrator.
    2. Linux OS: Run the UpdateManager.sh file as root user.
  3. The Update Manager launcher appears on the screen.
  4. Browse the required Update Pack file and click on Install.
  5. Follow the on-screen instructions to apply the Update Pack.
  6. Once the update is complete, start the OpManagerMSPCentral Service for the update to take effect.

Step 3: Smart Update (Automatic updating of Probe servers)

  1. The Probe will automatically contact the Central server.
  2. Once the Probe server detects a build number mismatch with the Central server, all the Probe services will be stopped.
  3. The Probe server downloads the Update Pack from the Central server and starts updating.
  4. Once the update process is complete, restart all Probe services.

How can I find the build number of OpManager MSP?

  1. In the Web Client, click on the "Administrator" icon in the top right corner of the page.
  2. Search for the 'Build Number' among the product details listed.
  3. Check the following image guide to locate the build number.

 

Need help ?

Want help with upgrading OpManager MSP to the latest version? Contact OpManager MSP Support.

 

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