End User Monitoring

End User Monitoring in OpManager aims at visualizing the entire bandwidth data of every user in your network. This helps to respond quickly to any performance issues or wireless network congestions that might otherwise affect the quality of user experience.

OpManager correlates the data obtained through Firewall Analyzer add ons, to provide detailed insights on the user's bandwidth consumption, top accessed sites and Applications and the location of the user.

Adding Users:

To enable end user monitoring, the device details/IP addresses are imported from the Active Directory
To import Users via Active directory,

  1. Go to End User Monitoring Tab.
  2. Locate the + icon, and select AD, from the Import Profile Tab, to start importing Users from the Active Directory.
  3. Provide the User Name, Password and click on the Import button to get details of devices/IP addresses.

Note: The device details can also be added manually. Click here to know how to change the user password
To configure manually,

  1. Select the Manual Option from the Import Profile Tab
  2. Configure the end user details and select the Import button, to add the user.

Once the import is done, the details can be viewed under the People tab of the End User Monitoring module.

User Snapshot:

The user snapshot lists user details. It contains

  • Number of devices
  • Bandwidth consumed
  • Top accessed Applications
  • Top accessed URLs

To identify the bandwidth consumed or to identify top accessed Applications and URLs, or firewall logs have to be enabled in OpManager.

Connections:

OpManager helps to identify the users connected to your network. It also lists the number of devices, recently connected users and the top 3 Access points.

These user connections can be monitored by fetching details from a wireless controller device(WLC)
To add a WLC device,

  1. Go to Settings->Discovery-> Add Device
  2. Provide the Device Name/IP Address of the device.
  3. Configure SNMP credentials, and discover the device.

Note: OpManager supports Aruba wireless LAN controller at present. More models will be included with further releases.

Top Users:

OpManager allows to identify the top users of every application. It lists the amount of data used by the top users of various Applications.

OpManager currently includes around 100 Applications to identify the top user of every application. More Applications would be added in further releases.

End User Monitoring - ManageEngine OpManager

Top Services:

OpManager allows you to identify top services category wise. It lists the total data used by top Applications.

OpManager includes 25 categories, that helps in listing the top data consuming Applications in the required categories.