Information technology has evolved to be a separate sector all by itself, delivering business-driven solutions, products, and consulting services. With IT organizations adapting to smarter hybrid technologies, there comes a need to constantly add new devices to upscale a network based on demand. Eventually, the expanding network will reach a level of complexity that—at a bare minimum—requires performance optimizations and the maintenance of high availability. From a network administrator's point of view, these efforts are just not enough to stay ahead of the game.

According to owllabs.com, almost two-thirds of workers surveyed last year reported feeling more productive when working remotely. Larger organizations growing every year aim at expanding across borders. In both cases, an organization's network is likely to be distributed globally. With new working models and newer technologies, emerging challenges push engineers to build highly competent network monitoring software.

Hence, feature-rich—yet simple to use—network monitoring software is essential to keep your network ahead of the curve.

Why does your IT organization need a network monitoring solution in the first place?

Since IT organizations are highly dynamic (with many network devices and people with different work experiences), it is essential for the network monitoring tool an IT organization uses to be simple yet versatile.

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A proper network monitoring setup will help an organization obtain:
  • High availability of the entire network infrastructure, including all the network devices and related websites, as well as the internal tools. This helps the organization stay connected to their client requests, thereby improving the network's efficiency and reliability.
  • Good network performance, ensuring all the devices—including servers and related client service portals—are performing seamlessly. It doesn't stop there, network monitoring software with wide range of performance monitors (like CPU utilization, memory utilization, active memory, etc.) helps your network stay ahead of the curve.
  • Proactive detection of network faults, notifying the network administrator before an issue affects your clients.
  • Fuller network visibility—regardless of the organization's size. Different visualization techniques in the network monitoring software help larger organizations growing across borders to be visible on a single screen.
  • Secured network infrastructure, ensuring all the compliance policies are met. A failure to protect your clients' data might put your organization's reputation in question.
  • Improved management of the distributed networks; IT organizations are not just meant to function within a network radius.

Hence, a well-rooted network monitoring tool helps you achieve an established monitoring practice.

Fundamental metrics network administrators should watch out while monitoring their network

A network administrator and their team should ensure proper functioning of all the network components—from designing the network to optimizing it—on an everyday basis. In a nutshell, network administrators should focus on the following metrics:

 
Availability

Network availability is one of the basic metrics that needs to be monitored by the network administrator, but it is critical for understanding which devices are down or awake. Knowing the network's availability helps you ensure the significant components of your network, like servers and websites, are not down while you are trying to do something important, like fetch information for a client presentation.

 
Storage

Overloaded CPU means an exhausted memory. IT organizations, especially the larger ones, are extremely dynamic and hence forecasting the storage needs well in advance not just avoids unplanned purchases but also helps prevent loss of data.

 
Hardware monitoring

Keeping all the hardware components in check is essential because. In addition to helping you not lose track of any devices, hardware monitoring helps you determine whether poor network performance might be due to a loose connection or worn-out hardware.

 
Latency

Latency is the delay in response between a network request and network response. Increased latency impacts the network, resulting in poor network and application performance.

 
Jitter

Jitter is the delay in signal transmission between the request and response device. This results in poor video and audio experience, which isn't ideal in most cases and is unacceptable during important client calls.

 
Network traffic

Monitoring the network traffic helps you understand the bandwidth usage in your organization, thereby exposing any unusual network activity like malware attacks.

Challenges network administrators face while monitoring an IT organization's network

Although technology is in many ways making life simpler, that's not always the case for network administrators. There are several challenges network administrators face while monitoring their network, including:

 
Performance

Maintaining good network performance ensures the entire network continues functioning seamlessly. An organization with choking network performance will not be able to deliver services to its clients effectively, which affects the core mission of any organization—resulting in a loss of trust.

 
Capacity planning

Proper capacity planning is essential to avoid having the network components overflow. When a server's memory overflows, it could lose its functionality and the data stored in it might start evaporating, leading to loss of crucial data. Not just, improper planning might lead to sudden purchases of devices without proper research, leading to loss of money.

 
Network visibility

Organizations are growing to be increasingly distributed, so having all the network components in a single frame can be tricky. However, a network monitoring tool with proper map and floor views can help resolve any difficulties related to distributed networks, even across multiple branches and international offices.

 
Compliance

There are various policies and mandates for regulatory compliance put forth for IT companies. Beyond incurring fines and penalties, a failure to follow regulations can reflect poorly on the organization.

 
Distributed networks

Many organizations post-pandemic are adapting to a hybrid working model, hence the network monitoring tool should be able to adapt itself to distributed network monitoring with a central probe. With this, the network administrator will be able to unify the entire monitoring experience.

Why OpManager is a one-stop solution

OpManager is a systematically tailored network monitoring solution that helps every network admin perform advanced network monitoring in just a few clicks. With the IT industry continuing to evolve, the task of monitoring an organization's entire network (in an increasingly distributed network boundary) is a huge drain. And without a feature-rich network monitoring tool, this task is almost impossible. Built with in-house engineers that have kept customer concerns in mind, OpManager is truly handcrafted to perfection.

So, here is how it simplifies your everyday work. With OpManager, you can:

  • Instantly discover all the devices in your network, provided the device is able to connect to the network through an IP address. Advanced discovery options like the discovery rule engine, discovery filters, and scheduled discovery makes the entire network discovery process a cake walk.
  • Find all the discovered device in the inventory tab. After discovery, you can quickly begin monitoring by using pre-configured monitors. Monitor all the devices in your IT landscape—however diversified it is—from routers, switches, firewalls, servers, and storage devices to printers, VMs, and more. OpManager supports 450 different vendors and has over 11,000 device templates. You can also create your own device template by cloning the closest existing device template.
  • Understand the network weak points through proactive monitoring and have the network administrator be notified of network faults before they affect your clients. With the AI/Ml-powered adaptive threshold feature, you'll be able to set multi-level thresholds for metrics (like CPU, memory, and response time) and receive smartly color-coded notifications that help you understand the criticality of the fault, just at a glance.
  • Visualize your entire network using the various visualization techniques in OpManager: network maps, Layer2 maps, category-based device maps, 3D rack, and floor views.
  • Manage tiring everyday routines using OpManager's automated workflows. This not just improves efficiency but also helps reduce human errors.
  • Create, schedule, and publish reports for over 100 network metrics, allowing you to correlate data and draw business-driven conclusions.
  • Use OpManager's intuitive dashboard—which has more than 200 organizable performance widgets—to help you see what is crucial to your organization, as soon as you login.

Over and above OpManager's features, its affordability and transparent pricing options continue to make OpManager the top choice for over 1 million happy network administrators.

How does OpManager help your IT organization stay compliant?

Like any other sector, adhering to policies and complying with regulations is crucial. For IT organizations, this is likely to include the General Data Protection Regulation (GDPR), the Federal Information Security Management Act (FISMA), the Payment Card Industry Data Security standard (PCI DSS), the Sarbanes-Oxley Act (SOX), the Health Insurance Portability and Accountability Act (HIPAA), and the Gramm-Leah-Bliley Act (GLBA). All these compliance policies are put forth to protect users' sensitive information. Not adhering to all these regulations might result in loss of reputation and capital.

However, by integrating ManageEngine Network Configuration Manager with OpManager, you'll be able to manage the entire compliance list, either by using the pre-defined policies or creating the policies that compliment your business.

Customer reviews

OpManager

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.

- Network Services Manager, Government Organization

Review Role: Infrastructure and Operations Company Size: Gov't/PS/ED 5,000 - 50,000 Employees

"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."

OpManager

Easy Implementation, Excellent Support & Lower Cost Tool

- Team Lead, IT Service Industry

Review Role: Infrastructure and Operations Company Size: 500M - 1B USD

"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"

OpManager

Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement

- NOC Manager in IT Service Industry

Review Role: Program and Portfolio Management Company Size: 500M - 1B USD

"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."

OpManager

Great Monitoring Tool

- CIO in Finance Industry

Review Role: CIO Company Size: 1B - 3BUSD

"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."

OpManager

Simple Implementation, Easy To Use. Very Intuitive.

- Principal Engineer in IT Services

Review Role: Enterprise Architecture and Technology Innovation Company Size: 250M - 500M USD

"Manage Engine support was helpful and responsive to all our queries"

 
 
 

Case Studies - OpManager

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Global news and media company

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Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks.

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