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  • How do I find out my Build number?
  • 1 Log in to the O3635 Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

O365 Manager Plus Service Pack

     
If your Build Number is Upgrade to Build Number
4100 through 4109

Download and upgrade to latest 4110

4002 through 4014

Download and upgrade to 4100

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Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply Service Pack

  • 1Shut down O365 Manager Plus
    • If the product runs as an application, click on Start → All Programs → O365 Manager Plus → Stop O365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine O365 Manager Plus".
  • 2Execute the stopDB.bat file under <O365 Manager Plus>\bin directory.
  • 3Backup O365 Manager Plus by zipping the contents of <O365 Manager Plus> directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <O365 Manager Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 8Click Close and then Exit to quit Update Manager tool.
  • 9Start O365 Manager Plus.
    • If the product runs as an application, click on Start → All Programs → O365 Manager Plus → Start O365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine O365 Manager Plus" → Start
  • Note: If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

  • Log in to the O365 Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact O365 Manager Plus Support at any time for assistance in upgrading O365 Manager Plus to the latest version.

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