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The Arkansas Department of Finance and Administration (DFA) is comprised of different divisions and offices that offers various services for taxes, driver licenses, and child support for citizens, businesses, and agencies. It intends to provide a convenient, effective, and courteous service to ensure voluntary compliance by its citizens.
Tracing its history back more than 150 years and to the first telegraph services in Japan, Nippon Telegraph and Telephone (NTT) Corporation created its Data Communications division in 1967 as an internal division. After privatization of NTT in 1985, the division later spun off from NTT as NTT Data, in 1988. Now, NTT Data Corporation is a top six global business and IT services provider with more than 139,000 professionals in over 50 countries.
NTT Data Australia, started in 2008 with business in all states of Australia, provides a full suite of IT services to clients in the public sector, transportation, retail, insurance, and financial services industries. It offers service at all levels of the IT ecosystem, providing solutions for big data and analytics, application development and management, enterprise application services, IT outsourcing, customer relationship management, and quality assurance and testing.
NTT Data Corporation, Tokyo, Japan
Information Technology (IT) service and consulting
Melbourne, Victoria, Australia
NTT Data Australia previously used a Java-based product to manage its Active Directory (AD). The IT and the infrastructure management teams felt that it was slow and ineffective. Also, the governance team was frustrated by being unable to monitor audit reports continuously. The IT team was resorting to screenshots of changes made to their AD environment which were unreliable and did not offer many insights, as there was no provision to review the audit trail. Recognizing these issues, NTT Data's infrastructure manager sought another product to address its auditing needs. After evaluating various products available in the market, NTT Data choose ManageEngine's ADAudit Plus.
Glen D'Souza, the IT administrator of NTT Data Australia, found ADAudit Plus to be the best fit for his firm. D'Souza and his team were able to provide clear breadth of view to the governance team with ADAudit Plus' user-based consolidated audit trail feature. This solution provides insights into what changes a certain help desk technician made in AD over a period, and can extract a change audit trail for a specific user. Reliable consolidated PDF reports are simple and easy to interpret, as they provide straightforward data, such as object history, logon history, and actions performed for an individual user account.
- Glen D'Souza, IT administrator at NTT Data Australia
D'Souza also expressed his delight with the ManageEngine support team as it was always eager to resolve any problem his team faced. Also, he noted that the support team's availability helped the NTT Data Australia IT team reduce the time spent on resolving the conflicts in the AD environment.
ADAudit Plus is a real-time AD change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of AD, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access, including NetApp and EMC. For more information about ADAudit Plus, visit manageengine.com/active-directory-audit.
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