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Decisive Solutions, Inc. is an IT solutions provider based in Needham, Massachusetts, specializing in Microsoft and Citrix technologies. For more than 15 years, the firm has designed and delivered on-premises and cloud-based solutions that enable medium to large organizations across a range of industries to run their mission-critical applications. Working as a trusted technology partner to its clients, Decisive Solutions is responsible for keeping their Active Directory environments secure, stable, and well governed.
Decisive Solutions, Inc
Technology & IT
United States
Decisive Solutions' clients wanted strong reporting on what was happening inside their Active Directory environments: which accounts were being locked out, what changes were being made to accounts and Group Policy Objects, and where security threats might be emerging. Without a dedicated auditing tool, delivering that visibility consistently across multiple client environments was difficult, and problems such as recurring authentication failures tended to surface only after users had been affected.
Larry Heier of Decisive Solutions
Decisive Solutions adopted ManageEngine ADAudit Plus as its tool for auditing client Active Directory environments. The product's main dashboard summarizes bad logins, lockouts, and changes to Group Policy Objects, accounts, and groups in one view, giving Heier and his clients an immediate picture of the state of the directory. Its reports have proven their worth in practice: one client that used Active Directory accounts for all user logins to its hosted line-of-business application was able to identify proactively which of its own customers were running into login issues, before those problems escalated.
Larry Heier of Decisive Solutions
Support has been responsive as well: on the one occasion Decisive Solutions needed to reach out, the ManageEngine team quickly answered a customer query about Remote Desktop Services logins.
With ADAudit Plus, Decisive Solutions delivers the lockout, change, and security reporting its clients asked for, and has shifted their Active Directory management from reactive troubleshooting to proactive oversight. The firm rates its overall experience at 9 out of 10 and is highly likely to recommend the product.
ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.
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