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West Tamar Council brings accountability to file share changes with ADAudit Plus

About West Tamar Council

West Tamar Council is a local government body in northern Tasmania, covering around 690 square kilometres along the western side of the kanamaluka/Tamar River, from the Launceston suburb of Riverside north to Bass Strait. Inaugurated in 1993, the council serves a population of approximately 26,000 residents across towns and localities including Legana, Exeter, Beaconsfield, and Beauty Point, and maintains 473 kilometres of roads and more than 12,000 rateable properties. With offices in Riverside, Windsor Community Precinct, Exeter, and Beaconsfield, the council's technology team supports a distributed workforce that relies on shared files and directory services every day.

Company

West Tamar Council

Industry

Public Sector & Education

Location

Australia

Employees

100+

Business challenges

Before implementing ADAudit Plus, West Tamar Council's technology team had no practical way to track changes on its file shares. When files were moved or deleted, establishing what had happened, when, and by whom was, in the team's words, "pretty much impossible." Without that visibility, resolving incidents of missing or altered files was slow and inconclusive, and there was no reliable way to hold individual users accountable for changes to shared data.

The solution

"Tracking directory changes—moving or deletion of files—was pretty much impossible. ADAudit Plus allowed us to easily see when files are changed and who did it."

Angus Pilon, Technology Officer at West Tamar Council

West Tamar Council deployed ManageEngine ADAudit Plus to audit activity across its file shares. The team can now see every change made on a file share and who made it, which has given the council a clear line of responsibility for shared data and a straightforward answer whenever files go missing or are modified. Beyond file auditing, the platform's user monitoring shows the team when users have logged in, when they have changed files, and when logon attempts have failed, providing a rounded view of account activity across the council's environment.

"I personally think ADAudit Plus is a great solution for tracking Active Directory. I can't imagine trying to locate who deleted files without it."

Angus Pilon, Technology Officer at West Tamar Council

The result

With ADAudit Plus, West Tamar Council has replaced guesswork with a definitive record of who changed what on its file shares, and gained visibility into user logon activity along the way. The technology team rates its overall experience at 10 out of 10 and is highly likely to recommend the product.

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.

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