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ADManager Plus simplifies user management for iLending Direct

About iLending Direct

The iLending parent company was founded in 2006 as Fleet Financial. The original business model was developed to finance fleet vehicles for businesses and their employees. As the company weathered the global financial crisis in 2007-2008, the business model evolved to a financial services company providing car loan refinancing to what would become iLending Direct. iLending is located in Englewood, Colorado, United States and it is a national leader in automotive refinancing.

iLending Direct has earned several accolades, including placement on the Inc. 500 in 2016 and the Denver Post Top Places to Work in 2017, and has been featured in the Denver Business Journal's Best Places to Work Awards every year since 2016. In 2018, the company won the Better Business Bureau Torch Award for outstanding business ethics.


iLending Direct





Business challenge

Jodi, the IT administrator of iLending Direct, spends his typical workday manually creating user accounts and modifying their properties using native Active Directory (AD) tools like PowerShell and Microsoft Management Console snap-ins for Active Directory Users and Computers, which lead to tedious and challenging workflows.

Challenges faced by Jodi:

  • User onboarding and offboarding was time-consuming.
  • Jodi's IT workflows lacked automation.
  • There was a delay between domain controller (DC) and Azure when adding new users and synchronizing data.
  • Obtaining user logon details was difficult.
  • There was no centralized location for auditing user accounts.

Jodi realized that he was wasting a significant amount of time on routine tasks that were simple and automatable. At this point, Jodi and his team chose to implement ManageEngine ADManager Plus, an integrated management and reporting solution for Active Directory, Exchange, Microsoft 365, and G Suite.

ADManager Plus delivers peace of mind

When Jodi deployed ADManager Plus, he immediately saw its value. The results were instantaneous-in just the click of a button, Jodi was able to automate different processes of AD management with ADManager Plus' predefined templates. ADManager Plus helped him simplify IT tasks such as managing his organization's OU resources and Microsoft 365.

Easy to use

"So, before [we] had extra steps to create a user. ADManager Plus made it really simple. We were able to combine our OU resources into one button and our Microsoft 365 options into one page."

Before using ADManager Plus, Jodi had to go through each of his IT tasks manually, including user provisioning. The whole process was time-consuming, which, because he had other high-priority tasks to tend to, made it a major nuisance. With ADManager Plus, Jodi was able to more rapidly provision and de-provision users while also controlling access to sensitive data.

Six times the productivity

"With ADManager, I was able to create 26 users within 30 minutes. Before it used to take two to three hours to create those users."

With its quick implementation, simple UI, plethora of features, and 24/7 support team, ADManager Plus significantly increased Jodi's productivity and efficiency, allowing him to focus solely on IT tasks that require his expertise.

Key benefits

  1. 360-degree user provisioning: Provision users simultaneously in AD, Exchange Server, Microsoft 365, Skype, and Google Workspace.
  2. Automated AD user provisioning: Automate the entire AD user creation process with predefined and custom templates.
  3. Automated user account management: Automate actions to enable, disable, move, and delete users, and more.
  4. AD reporting: Use over 200 prepackaged reports that fetch in-depth data on every aspect of AD.
  5. User logon management: Generate AD user logon reports and restrict the logon and access of users to AD and its resources.

About ADManager Plus

ManageEngine ADManager Plus is a web-based Windows Active Directory management and reporting solution that helps Active Directory administrators and help desk technicians accomplish their day-to-day activities. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of Active Directory reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, G Suite, and Active Directory environments-all from a single console. For more information about ADManager Plus, visit

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